After trying a number of default races with no success, I just started another game and this time my citizens were all Luxars!

I do not know what is going on, but something is not right.

No, I did not "verify files" because:

1. I do not know how to "verify files"
2. It is not the responsibility of the customer to "verify" that software updates completed successfully, it is the responsibility of the people who push software updates out.

I am a retired software developer, which is why I enjoy testing your game software and reporting issues so you can identify and fix them to make the game better than it already is.  As a software developer, we tested, tested, then tested again before we pushed updates to our software.  We didn't just test on our developer machines, we had a test environment where we tested updates from our last 3 versions to make sure the upgrade would work correctly.  Then, when we did push to the production environment, we started with a few machines used by "friendly" users to make sure the update would work in the production environment before we pushed the updates in waves to the full production environment.

The packages that performed the updates did the following:

1. verify that the software could be installed or updated (versions, space, etc.)
2. installed or updated the software
3. verified that the installation or update completed successfully (files, versions, checksums, registry entries, etc,)
4. reported the results of the installation or update to a central database so that we could quickly identify issues

Finally, I am not mad that you asked, but I am disappointed that you would put the onus on the customer for verifying that your upgrade worked properly.  I would think that, after the number of upgrade "whoopsies" you have had in the last year, someone in management would have said "enough"!

RammaStardock,

I access the game through Epic, not Steam.  As shown in the first screen snapshot below, when I right-click on the game there is no "Verify" option, but if I click on the "Manage" option, the screen shown in the second screen snapshot appears and it does have a "Verify Files" option.

I clicked on the "Verify" button and it went through some process that went from 0% to 100% then said "Installing files", then apparently finished because it now says "Launch" under the game title.

By the way, I deleted my new custom civilization and started over from scratch and, so far, it seems to be sticking with my choices.

I started a game right after recreating my new custom civilization and, as shown in the first screen snapshot below, it correctly created all Luxar citizens.  I then exited the game and verified my files as described above.  When I went back into the game and chose to create a new game and then chose the option to edit my custom civilization, it put my citizens back to being Drath as shown in the second screen snapshot below.

I am an experienced player and I am not crazy - the game is changing the type of citizens for my custom civilization from whatever I select (I chose the Luxar, but I have tried others with the same result) to the Drath.

My custom race also turned citizens  into Drath.  I reset to 'human' citizens and started a new game also.

I was able to replicate this and got a different citizen race every time I hit edit on a custom race not just Drath, interesting