Well, I've decided.... I used "Start 8" for many years, and never had a problem. All you needed was the "Activation codes" to make everything work, but this 81-year-old man will not pursue trying to make this application work any longer. It's too difficult to try this, then try that, then try this again. Oh, and how bout "we can't help you because you didn't start a ticket in the right sequence". All that for 5 Bucks...You "geeks" have beat me this time. I will take my "activation codes", Start 8, and ride off into the sunset. Adios muchachos!!!!!!