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Mad Blackbird
Mad Blackbird
Join Date 11/2019
0

BUG: File explorer windows start flashes once groupy is turned on. Sometimes file explorer crashes.

February 26, 2023 9:54:30 AM from Stardock ForumsStardock Forums

Hi,

I've been using groupy for years. Love it, but on my new laptop I got a half year ago, it is not useable.

The file explorer windows start to flash. The only way I seem to be able to fix it is by shutting down groupy

I ran into this issue a half year ago, and decided not to use it anymore. However I'm really missing it in my workflow. 

See screencast: BUG_groupy file explorer flashes.mp4

Things I tried: 

1. Reinstall

2. GroupyPurge

3. WinDbg: I hope it worked. I'm as tech savvy to use WinDbg.

BUG_groupy file explorer flashes.dmp

Pas: 

I love Groupy.

bug file explorer crashes file explorer flashes windows flashing flash groupy
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Mad Blackbird
basj
Join Date 03/2001
+1513 sdemployee
Reply #1 February 26, 2023 9:59:56 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to re-download the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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Mad Blackbird
Mad Blackbird
Join Date 11/2019
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Reply #2 February 26, 2023 10:06:03 AM
from Stardock ForumsStardock Forums

Hi Basj,

I already did this twice. I doesn't work.

Kind Regards,

Kloë 

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Mad Blackbird
basj
Join Date 03/2001
+1513 sdemployee
Reply #3 February 26, 2023 10:10:50 AM
from Stardock ForumsStardock Forums

Have you tried cleanboot? https://forums.stardock.com/488142/groupy-support-faq#cleanboot or Test it on Windows Sandbox : https://forums.stardock.com/488142/groupy-support-faq#Sandbox

Thank you,

Basj,
Stardock Community Assistant

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Mad Blackbird
Mad Blackbird
Join Date 11/2019
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Reply #4 February 26, 2023 10:24:04 AM
from Stardock ForumsStardock Forums

I ran it in Windows Sandbox. This seems to work fine.

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Mad Blackbird
basj
Join Date 03/2001
+1513 sdemployee
Reply #5 February 26, 2023 10:28:08 AM
from Stardock ForumsStardock Forums

That show that something running in the background is conflicting with Groupy. Try the cleanboot.

Thank you,

Basj,
Stardock Community Assistant

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Mad Blackbird
Mad Blackbird
Join Date 11/2019
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Reply #6 February 26, 2023 11:51:36 AM
from Stardock ForumsStardock Forums

I did the cleanboot. Restarted everything and then turned everything back on. Now it works. I have no idea why. Thank you Basj!!!!

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Mad Blackbird
basj
Join Date 03/2001
+1513 sdemployee
Reply #7 February 26, 2023 7:06:30 PM
from Stardock ForumsStardock Forums

Great, glad it working.

Thank you,

Basj,
Stardock Community Assistant

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