Cart Search
New Topic
Forum Home | Login
dspedzia
dspedzia
Join Date 10/2013
+1

Coupon Code not working.

January 18, 2023 8:08:01 PM from Stardock ForumsStardock Forums

Hi I recently received a coupon/discount code in my email to purchase Fences 4. 

When I go through the checkout process and try and apply said code, nothing happens, the discount is not applied to the software. 

Tried on several Windows machines, and a Linux laptop, just doesn't work. How to I remedy this?

Thanks 

stardock software
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
basj
Join Date 03/2001
+1002 sdemployee
Reply #1 January 18, 2023 9:39:54 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Does the coupon mention expiry date? If it does and the date is over due it might because of that.

Thanks
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
dspedzia
Join Date 10/2013
+1
Reply #2 January 19, 2023 12:23:28 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Does the coupon mention expiry date? If it does and the date is over due it might because of that.

Thanks
Basj,
Stardock Community Assistant.

 

Coupon was sent to me today at 3 am, so less than 24 hours ago, it's currently 10:23PM, I tried today at noon as well so that was less than 12 hours. 

I want the software but not buying without the discount.

Should be still valid no?

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
basj
Join Date 03/2001
+1002 sdemployee
Reply #3 January 19, 2023 1:16:48 AM
from Stardock ForumsStardock Forums

I am not sure myself on how the coupon discount work. However, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
dspedzia
Join Date 10/2013
+1
Reply #4 January 19, 2023 1:26:14 AM
from Stardock ForumsStardock Forums

Thanks for that. 

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
mateenshaikh
Join Date 03/2010
0
Reply #5 January 19, 2023 5:09:52 AM
from Stardock ForumsStardock Forums

Hi,

I am having a similar problem. Just got an email about 10 minutes ago from Stardock with a coupon code to get extra 15% off.

I tried applying it to my upgrade purchase and it doesn't work. Help please!

 

Thanks!

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
basj
Join Date 03/2001
+1002 sdemployee
Reply #6 January 19, 2023 5:15:38 AM
from Stardock ForumsStardock Forums

Quoting mateenshaikh,
reply 5

Hi,
I am having a similar problem. Just got an email about 10 minutes ago from Stardock with a coupon code to get extra 15% off.

I tried applying it to my upgrade purchase and it doesn't work. Help please!
Thanks!

Hello,
Sorry to hear you are having issues. Please wait until Stardock come on later today for assistance.

Thanks
Basj,
Stardock Community Assistant.

+1
Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
dspedzia
Join Date 10/2013
+1
Reply #7 February 1, 2023 11:52:41 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 3

I am not sure myself on how the coupon discount work. However, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

I haven't received anything from support, no email nothing.

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
basj
Join Date 03/2001
+1002 sdemployee
Reply #8 February 1, 2023 7:54:49 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded again your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
dspedzia
basj
Join Date 03/2001
+1002 sdemployee
Reply #9 February 2, 2023 8:28:27 AM
from Stardock ForumsStardock Forums

I was informed to ask you to raise a support ticket using the link below, Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Thanks
Basj,
Stardock Community Assistant

+1
Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v1.0.0.0   #108499   web02  Server Load Time: 00:00:00.0000078  Page Render Time: