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freethinkeratlarge
freethinkeratlarge
Join Date 11/2021
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Doesn't work with Windows 11

December 1, 2022 12:57:08 PM from Stardock ForumsStardock Forums

For the record, the software works in that it starts, lets me look at cool desktops, download said cool desktops, modify said cool desktops, and apply said cool desktops. However, as soon as I switch to another virtual desktop (Winkey+Tab or Ctrl+Winkey+left or right cursor key), the desktop background crashes and/or disappears. It doesn't stick. It never has. I posted about this last year, but there was no fix. I downloaded the software again a few minutes ago. It still doesn't work. The screen capture below shows my current version of Windows. 

I would love to have this work, especially since I did pay for a license. 

Thanks.

-- Marcel

 

deskscapes
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freethinkeratlarge
basj
Join Date 03/2001
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Reply #1 December 1, 2022 9:40:21 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. May I know which version of Deskscapes you have installed?

Thanks
Basj,
Stardock Community Assistant.

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freethinkeratlarge
freethinkeratlarge
Join Date 11/2021
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Reply #2 December 2, 2022 9:05:59 AM
from Stardock ForumsStardock Forums

I'm using Deskscapes 11, which I downloaded from the site only yesterday.

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freethinkeratlarge
freethinkeratlarge
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Reply #3 December 2, 2022 9:06:52 AM
from Stardock ForumsStardock Forums

Here's the "About" screen.

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freethinkeratlarge
basj
Join Date 03/2001
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Reply #4 December 2, 2022 9:08:34 AM
from Stardock ForumsStardock Forums

It seem, I can not recreate your issue on my system. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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freethinkeratlarge
freethinkeratlarge
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Reply #5 December 13, 2022 11:23:33 AM
from Stardock ForumsStardock Forums

I have tried the full purge, as directed, along with a full reinstall, but the result is the same. I can summon a background, apply it, but as soon as I switch virtual desktops, Deskscape crashes (I assume) and the background returns to the Windows background.

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Neil Banfield
Join Date 04/2001
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Reply #6 December 13, 2022 11:26:57 AM
from Stardock ForumsStardock Forums

Did you set a different Windows wallpaper on each virtual desktop?

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freethinkeratlarge
freethinkeratlarge
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Reply #7 December 13, 2022 4:29:57 PM
from Stardock ForumsStardock Forums

I usually do.  Okay, I just tried changing the backgrounds on all five of my virtual desktops, fired up Deskscapes on one, changed the background, told it to use all monitors, and it still died as soon as I switched from the Deskscape virtual desktop to another. Here's what it looks like when I start Deskscapes on desktop 1.

Now, I switched to desktop 2 and this is the result. 

 

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freethinkeratlarge
Neil Banfield
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Reply #8 December 14, 2022 9:10:29 AM
from Stardock ForumsStardock Forums

Quoting freethinkeratlarge,
reply 7

I usually do.  Okay, I just tried changing the backgrounds on all five of my virtual desktops, fired up Deskscapes on one, changed the background, told it to use all monitors, and it still died as soon as I switched from the Deskscape virtual desktop to another. Here's what it looks like when I start Deskscapes on desktop 1.

Reduced 43%
Original 1920 x 1080



Now, I switched to desktop 2 and this is the result. 

 

Reduced 43%
Original 1920 x 1080


Thats the issue.  The OS is swapping the wallpaper on a switch which will turn off DeskScapes as it believes you have changed the wallpaper yourself so it should stop.

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freethinkeratlarge
freethinkeratlarge
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Reply #9 December 14, 2022 11:38:14 AM
from Stardock ForumsStardock Forums

Okay, so how do I get it to "stick"?   

As I mentioned at the opening, I would love for this to work.  

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joeshades
Join Date 06/2014
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Reply #10 January 9, 2023 10:19:20 PM
from Stardock ForumsStardock Forums

Is there any fix for this, if not I want my money back

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basj
Join Date 03/2001
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Reply #11 January 10, 2023 12:14:37 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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freethinkeratlarge
freethinkeratlarge
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Reply #12 January 10, 2023 8:39:22 AM
from Stardock ForumsStardock Forums

@joeshades, I guess that means I'm not the only one having this issue. Good to know!

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joeshades
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Reply #13 January 11, 2023 9:41:04 PM
from Stardock ForumsStardock Forums

Quoting freethinkeratlarge,
reply 12

@joeshades, I guess that means I'm not the only one having this issue. Good to know!

This app is useless if it does not work when switching desktops

 

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basj
Join Date 03/2001
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Reply #14 January 11, 2023 10:01:15 PM
from Stardock ForumsStardock Forums

I believe it work when switching desktop, just that it can't work if you initially set your virtual desktops to different wallpapers. What you can do is try this. Remove all your virtual desktop. Recreate your virtual desktop again. Without changing those virtual desktop wallpaper. Turn on Deskscapes, apply deskscapes dreams. Change desktop and see if the dreams still play on your other Virtual desktops. The only thing, I think Deskscape can not do, is playing different dreams for each virtual desktop.

Thank you,

Basj,
Stardock Community Assistant

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joeshades
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Reply #15 January 12, 2023 1:02:00 AM
from Stardock ForumsStardock Forums

Yeah great that works until I stopped Deskscapes. Once I restart same problem

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basj
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Reply #16 January 12, 2023 1:12:28 AM
from Stardock ForumsStardock Forums

Quoting joeshades,
reply 15

Yeah great that works until I stopped Deskscapes. Once I restart same problem

Not sure if I fully understand what you mean on this. Can you elaborate.

Thank you,

Basj,
Stardock Community Assistant

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joeshades
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Reply #17 January 12, 2023 1:29:52 AM
from Stardock ForumsStardock Forums

Tried going back to the windows pictures by stopping deskscapes, which by the way is huge pain, have to stop the deskscapes service, when I did that and started deskscapes again , same problem. Not a big issue if I choose to always use Deskscapes but If choose to stop it, that is an issue

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basj
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Reply #18 January 12, 2023 1:37:26 AM
from Stardock ForumsStardock Forums

How do you stop Deskscapes? Deskscapes will automatically stop/disable, if you apply a wallpaper via Windows setting. But, yes to Apply Deskscapes again, you will need to go through the steps. One thing you can do it mark those dreams you often use as favorites, that should cut down few clicks.

Thank you,

Basj,
Stardock Community Assistant

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joeshades
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Reply #19 January 12, 2023 1:44:03 AM
from Stardock ForumsStardock Forums

Used task manager to stop it, This needs to interact with desktops better and there needs to be an easier way to stop deskscapes, buts since restarted it no longer appears in task manager, so now the only way to stop it is to log off, sign back in, then if I want to stop it have to go to task manger again. I am forced to use this all the time, there is no simple way to go back windows background or another program. Deskscapes even when stopped over rides everything else, the latest picture from deskscapes remains on the desktop, can not apply any other picture

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basj
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Reply #20 January 12, 2023 2:01:49 AM
from Stardock ForumsStardock Forums

Why do you need to use Task manager to stop it? Just apply a wallpaper via the Personalisation->Background->Pick a picture-> That will auto stop Deskscapes.

Thank you,

Basj,
Stardock Community Assistant

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joeshades
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Reply #21 January 12, 2023 2:10:45 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 20

Why do you need to use Task manager to stop it? Just apply a wallpaper via the Personalisation->Background->Pick a picture-> That will auto stop Deskscapes.

Thank you,

Basj,
Stardock Community Assistant

No that didn't work, it keeps the last picture from Deskscapes. also trying to restart deskscapes but goes back to doing the same thing when switching desktops!!, please is there just a simple way to start and stop the program and make it keep working when switching desktops? the answer seems to be no. 

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josebiro
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Reply #22 February 19, 2023 4:21:43 PM
from Stardock ForumsStardock Forums

FWIW I've been having this problem (fresh install as of yesterday). Applying a new "theme" across all virtual desktops seems to have worked around the bug of resetting the background whenever switching virtual desktops, which is fine. But the virtual desktop toolbar tool shows the theme background on each virtual desktop. I can live with this for now. 

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Boost511
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Reply #23 February 22, 2023 8:49:18 AM
from Stardock ForumsStardock Forums

It seems to be a problem across the Cosmos, many others are having the same problem. Theres been a change in Windows or Stardock as they are not playing well together. The application wont boot to screens but is still running in the services. 

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Reply #24 February 22, 2023 11:28:05 AM
from Stardock ForumsStardock Forums

Given the activity here, I think that Stardock needs to come up with a way to make this work seamless or give people their money back. Virtual desktops are a thing and people aren't going to jump through hoops to try to make their desktop environment stick. They expect the product to work. Either it does, or it doesn't. Workarounds are fine if I'm happy to experiment and not being charged. I'm sure that, like everyone else here, I'm happy to pay for Deskscapes if it actually works. Right now, it's a bust, and many of us have already jumped through numerous hoops in hope of a solution. 

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basj
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Reply #25 February 22, 2023 7:53:41 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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