Hello,
Sorry to hear you are having issues. Need to know more on your system.

1. Your Windows 11 full version numbers. Please use Winver.exe to get its full version numbers.
2. Start11 version installed.

Its should work for all user, but I believe, you can have different setting for different users as mention by Dev here : https://forums.stardock.com/512688/get;3853615.

Please try, uninstall start11, reboot (important), reinstall the latest version from your product page : https://store.stardock.com/myaccount/products. Reboot, retest and report back.

Thanks
Basj,
Stardock Community Assistant.

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Hello,

Let's check and see if it set tp be active for the other user.

While signed in as the 2nd user, Run Start10tweak.exe, which can be found in: C:\Program Files (x86)\Stardock\Start11

Review the "Should Start10 be enabled for this account?" To make sure the settings are correct. 

Run Start11

Let me know if that takes care of your issue

Paul Scroggins
Associate Technical Support Analyst

Hello,

Can you check in Services to make sure Stardock Start11 is set to run on Startup ("Automatic")

Paul Scroggins
Associate Technical Support Analyst

Search "Services" from the star menu is the easiest way to get there

Paul Scroggins
Associate Technical Support Analyst

Hello, are there are any updates of anything else I can try to do to fix this? It is still not working on other users. Thank you

Hello,

Sorry to hear you are having trouble.

When under the 2nd user, are you able to open the Start11 config an also see that it is set to be used:

Also while under the 2nd user, do you have the registry entries for Start8 (not a typo):

Computer\HKEY_CURRENT_USER\Software\Stardock\Start8

Lastly, and again, while under the 2nd user, if you clean boot under it, does it then work:
https://forums.stardock.com/505872/start11-support-faq#cleanboot

Sean Drohan
Stardock Product Lifecycle Manager

Not the type that would have the ability to do that, e_jms.  Start11 has been installed on thousands of PC without any such issues reported.  It just reads like there is something else at play here - something fundamental to the PC. 

If you are using restore points, it might be prudent to roll back to the most recent one.

As for the 2nd user issue, something that was not asked (but should have been), is that too an Admin account?  If not, please create a 3rd Amin account to see if it too has the issue.

Sean Drohan
Stardock Product Lifecycle Manager

Start11 does indeed work with any number of users on a PC. 

If you do find the root of the issue, we would like to hear what you found was the cause.

Sorry we could not help more.

Sean Drohan
Stardock Product Lifecycle Manager