Activation Start 11

Hello,
Sorry to hear you are having issues. You can use this guide to deactivate old activation : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Thanks
Basj,
Stardock Community Assistant.

Thanks but it doesn't work.

- As you indicate, from my Stardock account I have deleted my PC concerned.
- From the Star11 interface after entering my license number and my email address, nothing is active. I only have "Previous".
- Also impossible to activate by my account as proposed.
- I can't even activate the trial period.
- In the interface each time I only have "Previous" to display.

Please tell me what to do.

Serge

PS And how to have the .resp file for activation, as requested ?

The .resp file is for offline activation. You can read more on method of activation here : https://forums.stardock.com/486311/accounts-and-activation-support-faq#activateproduct. There is a section in there for offline activation.

Thank you,

Basj,
Stardock Community Assistant

That's what I do but I don't have an "activate" function. Look at the capture above, there is just "Back" (Précédent).

There is no "ACTIVATE"

Try reinstalling with the latest version1.21

and see if that works for you .

No I tried the Start11_1.21-j174 version but I still don't have the Activate function

I think you have some issue with your Internet Explorer. Even you are not using Internet explorer, there is part of this activation process using Internet explorer. Not sure why.

First check if IE is enable on your system. If yes, try to reset your IE to its default states.

or

Use the command prompt activation as listed in this link. https://forums.stardock.com/486311/accounts-and-activation-support-faq#activatecommandprompt (preferred suggestion solution)

Thank you,

Basj,
Stardock Community Assistant

Whether I put Edge by default or Firefox by default, I don't have the "ACTIVATE" tab in the installer window. See capture above.

And the cmd Administrator command activated Start11, thank you very much.

Where can we see improvements from Beta versions, such as 1.2.1 ?

Merci