Start11 v1.16 » Forum Post by kevinfromwa

Hello,
Sorry to hear you are having issues. Need more information on that missing icons. What icons? Elaborate please. Or post a video on this issue will help us understand it better.

Thanks
Basj,
Stardock Community Assistant.

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Pre turning on 'Let Start11 enchance the taskbar'

Post turning on 'Let Start11 enchance the taskbar'

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Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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Hi

I ran the Purge_StartALL.bat file, rebooted.

I ran the Start11_1.16-j140-Setup.exe file as admin, rebooted.

It then asked if I wanted advance taskbar features, I said yes, rebooted.

Same issue, icons disappear, taskbar goes from grey colour to dark black colour (as can be seen in the above screen shots).

Kevin

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It might because you're running Insider preview Build. Anyway, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Noted, and many thanks for following this up.

Kevin

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Quoting basj,

reply 3

Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

The Purge_StartALL.bat file caused me a lot of grief.

I downloaded the zip and extracted the bat file to a separate folder on a data only drive (E:\Temp)

I ran the bat file and it seemed to work in uninstalling beta Start11 (Start11_1.16-j140)

Problem is the bat file deleted all root files from my E:\ drive . No folders were affected.

I verified by reinstalling and running the purge bat file a second time

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Quoting bncz1,

reply 7

The Purge_StartALL.bat file caused me a lot of grief.

I downloaded the zip and extracted the bat file to a separate folder on a data only drive (E:\Temp)

I ran the bat file and it seemed to work in uninstalling beta Start11 (Start11_1.16-j140)

Problem is the bat file deleted all root files from my E:\ drive . No folders were affected.

I verified by reinstalling and running the purge bat file a second time

Not sure what happened on your system. But, if you read the instruction, it said, save the file to desktop. And run from there.

Thank you,

Basj,
Stardock Community Assistant

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Quoting basj,

reply 8

Quoting bncz1,

reply 7

The Purge_StartALL.bat file caused me a lot of grief.

I downloaded the zip and extracted the bat file to a separate folder on a data only drive (E:\Temp)

I ran the bat file and it seemed to work in uninstalling beta Start11 (Start11_1.16-j140)

Problem is the bat file deleted all root files from my E:\ drive . No folders were affected.

I verified by reinstalling and running the purge bat file a second time

Not sure what happened on your system. But, if you read the instruction, it said, save the file to desktop. And run from there.

Thank you,

Basj,
Stardock Community Assistant

That may be true and yes I reinstalled Start11 and reran the bat file from the desktop and it seems to have worked OK.

I do feel strongly that what I did should NEVER delete all those root files.

Not a happy user.

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sdrohan

Join Date 10/2012

+546

Quoting bncz1,

reply 7

Problem is the bat file deleted all root files from my E:\ drive . No folders were affected.

That is completely bizarre...

The only ref to deletion of any files in a 'temp' directory is for a file it (the script) creates itself:

del %temp%\TEMPmessage.vbs

This version has it commented out (in two locations). Does it still happen with it?

https://cdn.stardock.us/support/uploads/Purge_StartALLTest.zip

If so, are the removed files actually in your recycle bin?

Sean Drohan
Stardock Support Manager

+1

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Hello

I reinstalled a different version of Windows 11 ... Windows 11 Pro version 10.0.22000 build 22000.

I ran the Purge_StartALL.bat file (from the desktop), rebooted.

I ran the Start11_1.16-j140-Setup.exe file as admin, rebooted.

It then asked if I wanted advance taskbar features, I said yes, rebooted.

Same issue, icons disappear (as per earlier screen shots above).

What should I try next?

Kevin

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Hello Kevin,

When you said "reinstalled" you mean reformat and do a fresh install of Windows 11? or?

Thank you,

Basj,
Stardock Community Assistant

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Hello

Yes, reformatted and completed a fresh install of Windows 11.

Kevin

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Do you have any other 3rd party produce installed other than Start11? if not please try Cleanboot. https://forums.stardock.com/505872/start11-support-faq#cleanboot

Thank you,

Basj,
Stardock Community Assistant

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Quoting sdRohan,

reply 10

Quoting bncz1,

reply 7

Problem is the bat file deleted all root files from my E:\ drive . No folders were affected.

That is completely bizarre...

The only ref to deletion of any files in a 'temp' directory is for a file it (the script) creates itself:

del %temp%\TEMPmessage.vbs

This version has it commented out (in two locations). Does it still happen with it?

https://cdn.stardock.us/support/uploads/Purge_StartALLTest.zip

If so, are the removed files actually in your recycle bin?

Sean Drohan
Stardock Support Manager

There are no files in the recycle bin.

As I said before it is the root files in my E: drive that got deleted. I executed the purge bat from E:\Temp folder

Its as if a Del E:\*.* command was executed

I commented out several commands in the bat file and the problem does not happen. Everything between

::Remove program files and :CLean start menu

rem IF EXIST "%S11installpath64%\*.*" del "%S11installpath64%\*.*" /q

rem IF EXIST "%S11installpath64%" RMDIR "%S11installpath64%" /s /q

rem IF EXIST "%S11installpath32%\*.*" del "%S11installpath32%\*.*" /q

rem IF EXIST "%S11installpath32%" RMDIR "%S11installpath32%" /s /q

rem IF EXIST "%S10installpath64%\*.*" del "%S10installpath64%\*.*" /q

rem IF EXIST "%S10installpath64%" RMDIR "%S10installpath64%" /s /q

rem IF EXIST "%S10installpath32%\*.*" del "%S10installpath32%\*.*" /q

rem IF EXIST "%S10installpath32%" RMDIR "%S10installpath32%" /s /q

rem IF EXIST "%S8installpath64%\*.*" del "%S8installpath64%\*.*" /q

rem IF EXIST "%S8installpath64%" RMDIR "%S8installpath64%" /s /q

rem IF EXIST "%S8installpath32%\*.*" del "%S8installpath32%\*.*" /q

rem IF EXIST "%S8installpath32%" RMDIR "%S8installpath32%" /s /q

rem IF EXIST "%S10defultpath64%\*.*" del "%S10defultpath64%\*.*" /q

rem IF EXIST "%S10defultpath64%" RMDIR "%S10defultpath64%" /s /q

rem IF EXIST "%S10defultpath32%\*.*" del "%S10defultpath32%\*.*" /q

rem IF EXIST "%S10defultpath32%" RMDIR "%S10defultpath32%" /s /q

rem IF EXIST "%S8defultpath64%\*.*" del "%S8defultpath64%\*.*" /q

rem IF EXIST "%S8defultpath64%" RMDIR "%S8defultpath64%" /s /q

rem IF EXIST "%S8defultpath32%\*.*" del "%S8defultpath32%\*.*" /q

rem IF EXIST "%S8defultpath32%" RMDIR "%S8defultpath32%" /s /q

::CLean start menu

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Same problem with non-existing taskbar icons here. Also running on Windows 11 Release Preview insider.

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sdrohan

Join Date 10/2012

+546

Quoting bncz1,

reply 15

As I said before it is the root files in my E: drive that got deleted. I executed the purge bat from E:\Temp folder

Its as if a Del E:\*.* command was executed

Did you somehow force the installation of Start11 to something other than:

C:\Program Files (x86)\Stardock\Start11

Sean Drohan
Stardock Support Manager

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Quoting sdRohan,

reply 17

Quoting bncz1,

reply 15

As I said before it is the root files in my E: drive that got deleted. I executed the purge bat from E:\Temp folder

Its as if a Del E:\*.* command was executed

Did you somehow force the installation of Start11 to something other than:

C:\Program Files (x86)\Stardock\Start11

Sean Drohan
Stardock Support Manager

No the install went smoothly with defaults . My suspicions were correct tho. I placed a few Pause commands in the purge bat and those commands that I mentioned previously are being interpreted as

Del E:\*.*

Ouch. I assume that if one downloads the purge zip to the Desktop and executes that way , it does use a Windows temp folder so no problem that way ?

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Hello

Sorted out my missing icons on the taskbar, needed to change option as per this attachment within Start11

And these setting in Personalization

Kevin

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Thanks! The Windows option "Show my taskbar on all displays" seems to be the culprit. The new taskbar does not work if that option is off.

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sdrohan

Join Date 10/2012

+546

Quoting bncz1,

reply 18

My suspicions were correct tho. I placed a few Pause commands in the purge bat and those commands that I mentioned previously are being interpreted as

Del E:\*.*

And if you echo %S11installpath64% prior to the pause, what is printed?

Sean Drohan
Stardock Support Manager

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Quoting sdRohan,

reply 21

Quoting bncz1,

reply 18

My suspicions were correct tho. I placed a few Pause commands in the purge bat and those commands that I mentioned previously are being interpreted as

Del E:\*.*

And if you echo %S11installpath64% prior to the pause, what is printed?

Sean Drohan
Stardock Support Manager

The variable %S11installpath64% is well defined as C:\Program Files (x86)\Stardock\Start11

A problem is the other 9 variables are not defined such as %S11installpath32% and %S10installpath64% etc

I think the real issue is where the purge bat file is run from.

In my case I ran it from E:\Temp and the script tries to do a del "\*.*" 9 times , once for each undefined variable with E:\Temp as the active directory which ended up deleting about 15 files in the root of my E: drive.

However if the purge bat is run from the Desktop , the active directory becomes C:\Users\<profile name>\Desktop and the only file that it attempted to delete was something called C:\DumpStack.log

I have console logs from each run of the purge bat file if anyone is interested.

Barry

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sdrohan

Join Date 10/2012

+546

Quoting bncz1,

reply 22

Quoting sdRohan,

reply 21

Quoting bncz1,

reply 18

My suspicions were correct tho. I placed a few Pause commands in the purge bat and those commands that I mentioned previously are being interpreted as

Del E:\*.*

And if you echo %S11installpath64% prior to the pause, what is printed?

Sean Drohan
Stardock Support Manager

The variable %S11installpath64% is well defined as C:\Program Files (x86)\Stardock\Start11

A problem is the other 9 variables are not defined such as %S11installpath32% and %S10installpath64% etc

I think the real issue is where the purge bat file is run from.

In my case I ran it from E:\Temp and the script tries to do a del "\*.*" 9 times , once for each undefined variable with E:\Temp as the active directory which ended up deleting about 15 files in the root of my E: drive.

However if the purge bat is run from the Desktop , the active directory becomes C:\Users\<profile name>\Desktop and the only file that it attempted to delete was something called C:\DumpStack.log

I have console logs from each run of the purge bat file if anyone is interested.

Barry

Your time and testing are very much appreciated.

As you might expect, that has been written by a few people over time (myself included) and it would appear an update is required. I will make it a task for myself to clean it up.

I don't see Start11 on your account so I have added it to it as thanks.

http://www.stardock.com/support/productkeyretrieval

Again, thanks for your time, bncz1.

Sean Drohan
Stardock Support Manager

+1

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Thank you Sean for the Monday surprise 😋

A new Stardock loyal customer

Barry Culp

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