Windows version: Windows 10 Home - 21H2 (19044.1566)
Start11 version 1.11 - Windows 10 style used
Start11 is syncing with Windows 10 start menu and ungrouping various shortcuts I've already pinned to Start11. A new column shows up filled with various applications from Windows 10 start menu. After some time, the newly created synced icons will disappear, along with the new group it created, leaving a blank icon called "My PC" that doesn't do anything when clicked on. Uninstall - deactivation - cleanup batch script from forums - reinstall - reactivation same issue. Solution/workaround: Adding NoSyncPins (value: 1) to registry under Start8\Start8.ini\Start8 seems to have stopped this behavior from continuing. A rollback of the sync feature may be needed if others experience this, or an option to disable sync in Start11's configuration could be warranted, given that user's shortcuts can disappear and their experience with the product and reputation could be in jeopardy.
Detailed sequence of events / troubleshooting:
So been using 1.11 since it came out without issue at all. Yesterday I went back to Windows 10 start menu to quickly launch a shortcut I didn't have time to put on Start11. While waiting for the app to launch, I deleted a tile from the Windows 10 start menu. After some time, pulled up Start11 only to find that a TON of shortcuts were missing from it, in various places - various groupings & various folder groups.
So, I began to search for icons and pin them to Start11 again. I had to jump over to the Windows 10 start menu a few times to see what I was missing and I expanded a folder group there to look inside. When I pulled up Start11, suddenly a new column started populating with ALL the MISSING shortcuts from before (even removing the ones I'd just began adding from their groupings/folder groups!)
Frustrated, I began to move these icons in the new column where they were supposed to go. I had to switch back and look at the Windows 10 menu for this a few times. Suddenly Start11 removed all the icons from the column it had added along WITH the icons I'd started to drag and drop into various groups/folder groups.
Frustrated, I deactivated and uninstalled Start11, and reinstalled/reactivated. The import brought only a few folders and groups over, so I began filling out the missing icons (again using the Windows 10 start menu as reference). When suddenly, the exact same behavior happened: a new column with a ton of icons suddenly populated. So, I did a complete wipe (using a batch file I found here) to get rid of everything Start11 and reinstalled. Again the same behavior started to show! The only thing I can see in that column/new group that's created is a blank icon called "My PC" which does nothing when you click on it. You can only delete it.
I went onto the forum and found this:
Due to user confusion we now sync pins from the OS with the Win10 and 11 style menus. We do not sync a pin using Pin to Start11 to the OS however, only pins and unpins from the OS menu. That said unpinning from Win10/11 menu will unpin from the OS as otherwise you wouldn't be able to repin using the OS options.
On Windows 11 the search offers pin to Start with no ability for it to be extended by us to offer pin to Start 11 hence this solution.
If you do not want this behaviour you can disable it with a registry key and then signing out and in again.
You would create a REG_SZ value with the value of "1" called NoSyncPins at this location HKEY_CURRENT_USER\SOFTWARE\Stardock\Start8\Start8.ini\Start8
So I added the key and it APPEARS (only been half a day thus far) to have solved the issue. Whatever process Start11 is doing to monitor and link the start menu from Windows 10 is causing some very bizarre and frustrating behavior. It may be better to walk this change back until thoroughly tested in betas OR give an option for users to "unlink" which sets the registry NoSyncPins as shown above. I, for one, don't want Windows 10 start menu to be watched by Start11. I'm perfectly fine - and I think most users of this app - are okay with "Pin to Start11" showing up in context menus without confusion.