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TemporalAgent
TemporalAgent
Join Date 12/2021
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Start11 - Barrier KVM screen switching

December 6, 2021 7:08:40 PM from Stardock ForumsStardock Forums

Hi,

I just got Start11 5-pack and it works great on my single-screen gaming desktop, but on my work setup I have 2 monitors with Windows 11 on the left and a MacBook on the right, sharing the mouse / keyboard / clipboard with Barrier KVM.

Whenever I mouse click the Start11 start button, the cursor jumps over to the Mac screen (taking keyboard focus with it). This doesn't repro with the regular Windows start button, nor with the Classic Shell start button. It also doesn't repro if I configure the Windows key to open the Start11 menu and use it to open (however, it's difficult to unlearn 25+ years of just using the mouse to open the menu).

Any help is appreciated.

Thank you!

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TemporalAgent
basj
Join Date 03/2001
+1466 sdemployee
Reply #1 December 6, 2021 9:19:45 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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TemporalAgent
sdrohan
Join Date 10/2012
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Reply #2 December 7, 2021 11:37:29 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Does this still happen with Multiplicity should you try and install it?

https://www.stardock.com/products/multiplicity/

Sean Drohan
Stardock Support Manager

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TemporalAgent
TemporalAgent
Join Date 12/2021
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Reply #3 December 7, 2021 12:12:27 PM
from Stardock ForumsStardock Forums

It looks like Multiplicity only works on Windows PCs. In my case I'm sharing the mouse/keyboard between a Windows 11 PC and an Apple MacBook (running macOS).

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TemporalAgent
sdrohan
Join Date 10/2012
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Reply #4 December 7, 2021 12:52:39 PM
from Stardock ForumsStardock Forums

Quoting TemporalAgent,
reply 3

It looks like Multiplicity only works on Windows PCs. In my case I'm sharing the mouse/keyboard between a Windows 11 PC and an Apple MacBook (running macOS).

Drat.  I would not be able to test that then I am afraid. 

Do you have any hotkeys set up for switching to the other PCs?  If so, and you disable them, does it still happen?

Sean Drohan
Stardock Support Manager

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TemporalAgent
TemporalAgent
Join Date 12/2021
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Reply #5 December 7, 2021 1:18:14 PM
from Stardock ForumsStardock Forums

No hotkeys, the switch is seamless as you scroll past the edge of the screen. This also repros with the start button in the center.

But, just tried using a custom start button image and it no longer repros when that is used, so I'm unblocked for now; but it would still be nice to add this to your backlog and figure out the root cause (or document it for other customers).

Thanks!

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TemporalAgent
Neil Banfield
Join Date 04/2001
+1023 sdemployee
Reply #6 December 7, 2021 2:36:35 PM
from Stardock ForumsStardock Forums

Does the KVM app have some option for switching on rapid mouse movements like flicks?

Also is your primary monitor to the left of the secondary monitor on your Windows machine?

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TemporalAgent
TemporalAgent
Join Date 12/2021
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Reply #7 December 7, 2021 3:15:40 PM
from Stardock ForumsStardock Forums

No, the Windows 11 monitor is on the left which makes it even more weird.

This can't be screen recorded because it's different OSs, but I tried making a video of the issue which hopefully makes it clearer:

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drewmcdermott
Join Date 01/2022
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Reply #8 January 5, 2022 10:41:57 AM
from Stardock ForumsStardock Forums

I'm having a similar issue, I'm using "Mouse without Borders" as my KVM (no I can't use multiplicity I tried, blocked by my work computer)

One more thing that I noticed, clicking on the start menu seems to send the cursor to the top-middle of the main monitor.  It does not happen when I use the default windows 11 start menu (Start11 taskbar but default OS start menu) through disabling the start menu or ctrl+click the start menu button.

 

I have not tried the custom button workaround yet I will and report back.

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drewmcdermott
Join Date 01/2022
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Reply #9 January 5, 2022 10:45:02 AM
from Stardock ForumsStardock Forums

Custom image works, thanks for finding that @TemporalAgent

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TemporalAgent
andrewkhunn
Join Date 12/2012
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Reply #10 January 12, 2022 2:25:21 PM
from Stardock ForumsStardock Forums

I'm using Barrier as well and can confirm the behavior from the original post.

Using a custom image for the Start button does fix the issue, but I quite like Windows 11's Start button and center alignment (which isn't possible with a custom image?).

Could we get a fix for this behavior prioritized for an upcoming release? I'm stuck with the default Start menu until then. It's discouraging to download updates for Start 11 and read through the release notes with no fixes for this major bug for those of us with virtual KVMs.

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lelcuk
Join Date 01/2022
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Reply #11 January 13, 2022 2:03:22 AM
from Stardock ForumsStardock Forums

I have the same issue with Barrier and start11. I really don't like the custom image hack as it requires me to loos the center taskbar. Any update on this issue Stardock?

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navis05
Join Date 01/2022
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Reply #12 January 13, 2022 2:50:56 AM
from Stardock ForumsStardock Forums

Hello, if you have a problem, do what's here https://www.stardock.com/products/multiplicity/ should work for you and it should be fine as it should I also had the same problem and I did what here and it's good

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lelcuk
Join Date 01/2022
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Reply #13 January 13, 2022 3:13:16 AM
from Stardock ForumsStardock Forums

multiplicity is not at option as like other here I use mac and linux together with windows

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Neil Banfield
Join Date 04/2001
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Reply #14 January 14, 2022 6:46:59 AM
from Stardock ForumsStardock Forums

I am pleased to say I believe we have found the issue here and will have it fixed in an upcoming update.

Note that it will not be the very next beta update as the fix has missed that build as it is already being tested, but the next update after that should hopefully contain the fix.

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sdrohan
Join Date 10/2012
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Reply #15 January 31, 2022 11:50:29 AM
from Stardock ForumsStardock Forums

Start11 has been updated to potentially address this

https://forums.stardock.com/509537/get;3833540

Sean Drohan
Stardock Support Manager

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lelcuk
Join Date 01/2022
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Reply #16 February 2, 2022 3:00:11 AM
from Stardock ForumsStardock Forums

So far its working for me without issues (start11 + barrier).

Thank you

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