Received the below 3 times with in minutes of installing the Beta, fresh install on a brand new PC, windows 11, 2 monitors. Clicked on desktop and screen went white and explorer crashed, exactly the same issues I have been having through several versions
The program explorer.exe version 10.0.22000.593 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3964
Start Time: 01d86cd73c445b4a
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: ba3a8e16-bc37-4aef-ac1b-a220fdab06fb
Faulting package full name:
Faulting package-relative application ID:
Hang type: Cross-thread
1st, thanks for the post.
Next, can we get a screenshot of your winver.exe like so:
Next, I would like to verify the Fences version. You have this, yes?
Next, and if you can do so without a crash, perform a snapshot save changing the name that is representative of this effort and easily identifiable like so:
After, perform an 'automatic layout' (the button next to it). Close the Fences UI and try again - do you still get the crash?
If not, something about that layout that you just saved is causing Fences trouble. Please restore it and verify you still get the crash.
If so, we REALLY want a full crash dump from it. These are the directions to do so:
It requires some effort from you, Wayne, but we will make it worth your while as we have with k3nny5 who was a tremendous help in finding the cause of a (seemingly) different crash issue.
Taking this even further, we would like to see if you were interested in participating on our internal Microsoft Teams channel - something k3nny5 did with us as well. Doing so allows for a quick ask\answer turnaround and an environment to exchange data\files easily. Were you unwilling, just say so and I'll send the invite.
Again, thanks for the feedback, Wayne.
Stardock Support Manager