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c0n73mn
c0n73mn
Join Date 06/2021
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object dock freezing the whole windows

June 5, 2021 5:09:46 PM from Stardock ForumsStardock Forums

freeze the whole OS and i had to restart the pc to unfreeze it but after hovering over the objectdock the whole desktop freeze again . uninstalled. how to get a refund?

objectdock
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AzDude
Join Date 11/2002
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Reply #1 June 5, 2021 6:13:54 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

you need to submit a ticket to support desk for a refund https://stardock.atlassian.net/servicedesk/customer/portal/4

 

 


AzDude
Stardock Community Assistant

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c0n73mn
c0n73mn
Join Date 06/2021
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Reply #2 June 7, 2021 8:12:44 PM
from Stardock ForumsStardock Forums

Hello,

i did but its third day now and i havent heard anything back yet still

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RedneckDude
Join Date 04/2009
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Reply #3 June 7, 2021 9:00:05 PM
from WinCustomize ForumsWinCustomize Forums

You won't hear anything back on the weekends.  And Object Dock isn't supported on Windows 10, if that is what you're running.

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basj
Join Date 03/2001
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Reply #4 June 7, 2021 9:07:30 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please post your Support ticket numbers here so I can forward it to Support.

Thanks
Basj,
Stardock Community Assistant.

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c0n73mn
c0n73mn
Join Date 06/2021
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Reply #5 June 7, 2021 9:38:13 PM
from Stardock ForumsStardock Forums

Hello, I dont know where to find the support ticket number. Is it the reference code that is starting with SSN?

Thank you

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basj
Join Date 03/2001
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Reply #6 June 7, 2021 9:52:59 PM
from Stardock ForumsStardock Forums
Hello,
Yes, something like this : SSN-XXXXX

Thank you,

Basj,
Stardock Community Assistant

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Narusegawa Naru
Join Date 12/2004
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Reply #7 June 7, 2021 11:41:54 PM
from Stardock ForumsStardock Forums

Wait it isn't? Will it ever be or is ObjDock going away?

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basj
Join Date 03/2001
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Reply #8 June 8, 2021 12:04:08 AM
from Stardock ForumsStardock Forums

Quoting Narusegawa Naru,
reply 7

Wait it isn't? Will it ever be or is ObjDock going away?

If you asking about ObjectDock and Windows 10 support. No, it is not supported on Windows 10. The development has stop for sometimes now. And, there is no official plan to work on it so far. It still work on Windows 7. Yet some user, including myself, have ObjectDock on without issue.

Thank you,

Basj,
Stardock Community Assistant

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c0n73mn
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Reply #9 June 8, 2021 5:10:45 AM
from Stardock ForumsStardock Forums

SSN-11219

Thank you

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basj
Join Date 03/2001
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Reply #10 June 8, 2021 5:37:23 AM
from Stardock ForumsStardock Forums

Quoting c0n73mn,
reply 9

SSN-11219

Thank you

Hello,
I have forward your it to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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c0n73mn
c0n73mn
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Reply #11 June 8, 2021 6:20:40 AM
from Stardock ForumsStardock Forums

thank you, I appreciate your quick help

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Einbeck43
Join Date 03/2006
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Reply #12 May 7, 2022 2:52:06 AM
from WinCustomize ForumsWinCustomize Forums

Sorry to hear that you have issues running Objectdock.

I'm running Objectdock 2.20.0.862 for Years now on Win 10 (always the latest Version actuell 19044.1682)

and got no Problems at all.

Greetz from Germany

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Einbeck43
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Reply #13 May 7, 2022 3:02:21 AM
from WinCustomize ForumsWinCustomize Forums

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