We very much are working on it, yes.

Sean Drohan
Stardock Support Manager

Please add the release date for every releases on page https://www.stardock.com/products/fences/history

I responded to the Stardock email sent to me this morning advising that Fences 3.1 was available for download by clicking the 'download now' button in the message body.

A download was provided, installed and a reboot requested. However, what transpired as a result of the reboot was a Windows 'blue screen' suggesting that I should quote the windows stop code 0xc000021a to any engineer that turned up to fix the issue.

I'm not an expert but after finding a way (internet research) to revert my computer to a previous restore point, Windows finally (1hour later) rebooted to the desktop. All my Icons were present in a jumbled up order and a fences message that said

"Fences has detected that Explorer was not closed properly, as a precaution Fences has been temporarily disabled. To re-enabled Fences, right click your desktop and choose "Enable Fences".

My experience with right clicking was a few screen flashes, my Fences boxes appearing empty of icons and then flashing again to reveal the previous jumbled icon screen and the same 'Explorer not closed' message. However, at least my computer was working again and I could get on with some work!

Later in the day I tried re-installing Fences 3.1 and the same happened. I also attempted various suggestions from this and other Stardock forums - waiting in trepidation every time a reboot was required. From this forum I tried the purge and re-install - same again. so finally (2 hrs of attempts later) I followed the instructions to download 3.09 shown above - and what do you know,  everything was returned to 'normal'. The reboot went smoothly and Fences worked perfectly with all my icons in their correct boxes as before.

As I've already said I'm not any kind of expert, I don't even know what  Display Fusion and Wallpaper Engine are ( and I don't really want to know). Like many of your customers  I just would like an update from Stardock to:

1. Improve the way Fences works (do what it says on the tin or email)

2. Install without any issues (after all, I think mine is a regular pc, if a bit on the old side!)

3. Not to attempt to destroy Windows and therefore access to all my computer files

4. Not engage me in 3 hours of my life to return to the same computer/Fences configuration that I had yesterday!

From the comments of others in this forum I conclude that Fences 3.1 is not fit for release and that extensive work needs to be undertaken to solve the problems indicated. Personally I think I'll stick with v3.09 as I know it works and does not result in a Windows 'blue screen' (I hope!)

System information - to assist:

My computer is a personally owned (not corporate) Dell XPS 8500 x 64 running Windows 10 Home  version 10.0.19042 with a Dell A12 Bios.

I'm not a regular in this forum and hopefully won't have need to return so any 'solutions' you have will probably not be implemented. However, I do hope that version 3.11, when it is released, perhaps after extensive testing this time, will work as advertised.

Regards

TGN (just a regular customer and Fences user)

never mind rolling back to 3.09

Is there a setting that can be applied to prevent future updates?  We are a larger enterprise customer and explorer issue caused major problems in our organization.

We're happy to apply updates as they are provided but would rather have control over the process.

v3.12 worked for me as well - thank you.

I now see the version 3.09 download in my account.

I currently have version 3.1.05 installed.

What is the correct process to do the downgrade?

Do I need to uninstall version 3.1.05 before downgrading?

If so what is the best way to do that? Use the purge batch file posted, uninstall thru Object Desktop, or thru Windows Programs & Features?

Your help would be appreciated.

Thanks 

Sorry, I originally posted this as its own thread, then saw you had already created this thread for 3.10 update issues.  So I've pasted my problem below:

I was prompted to update my Fences to the new 3.10.  After updating, I rebooted my computer and Fences didn't autoload.  When I right click on my desktop and select Enable Fences, nothing happens.  I can select Stardock/Fences from the Start menu and see all of the configuration options and my saved icon sets, so everything appears to be installed, but Fences won't populate my desktop.

I've run Fences for several years now, without difficulty.  My Windows 10 is Professional, I have an Intel I-9 processor, 64GB of RAM, and a 2080Ti graphic card.  Windows OS build: 19041.985, Windows Feature Experience Pack 120.2212.2020.0

I deeply appreciate any help as everything I do runs through Fences' desktop icons.

Every time I reboot my PC, I get the same error message:

Fences has detected that Explorer was not closed properly. As a precaution Fences has been temporarily disabled. To re-enable Fences, right click your desktop and choose “Enable Fences”.

After I re-enable Fences, my Zone Alarm icon never appears in the System Tray, although the program is actually running. My automatic file backup program SyncBack SE is running in the background but also does not load the icon in the System tray. SyncBack must be launched using the system tray icon, so this is a MAJOR problem. After every reboot I have to open the Taskbar settings and re-enable the SyncBack icon.

There may be a conflict between version 3.105 of Fences and SyncBack. There were no issues prior to this Fences update.

I am running Windows 10 version 21H1with OS Build 19041.1110. I am also running ZoneAlarm Pro version 15.8.125.18466 and SyncBack SE version 9.5.22.0 (64 bit).

I am NOT using Groupy. I am NOT using Wallpaper Engine.

I would rather re-install Fences version 3.09 and deal with the upgrade reminders than put up with the problems this new version is causing.

Fixed it for me.

But ran the Updates Checks script to opt out of future updates.

Hello,

Sorry to hear you are having issues.

See this updated post https://forums.stardock.com/505007/page/1/#3806834

Thank you,

Basj,
Stardock Community Assistant

I hope Wallpaper Engine is fixed soon.

Thank you murray_crane it worked for me too.