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Tannim1
Tannim1
Join Date 09/2007
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DeskScapes and Microsoft Word

December 14, 2020 10:15:26 PM from Stardock ForumsStardock Forums

When DeskScapes is running, Mircrosoft Word flickers constantly.  If I pause Deskscapes, then Word doesn't flicker.  Any advise, other than pausing DeskScapes?

deskscapes
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Tannim1
basj
Join Date 03/2001
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Reply #1 December 14, 2020 11:44:45 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Tannim1
AzDude
Join Date 11/2002
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Reply #2 December 15, 2020 3:51:50 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

Tested and I get No Flicker running Word and DS10.

What version of Windows are you running ( full numbered version )

Version of Deskscapes ?

 


AzDude
Stardock Community Assistant

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Tannim1
Tannim1
Join Date 09/2007
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Reply #3 December 15, 2020 1:10:46 PM
from Stardock ForumsStardock Forums

I am running Deskscapes version 10.03. Windows 10 Home version 20H2.  The flickering occurs on my Surface Pro 7, my HP pavilion laptop, and a friends Compac Presario laptop.

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Tannim1
AzDude
Join Date 11/2002
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Reply #4 December 15, 2020 1:13:23 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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Tannim1
AzDude
Join Date 11/2002
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Reply #5 December 15, 2020 1:52:25 PM
from Stardock ForumsStardock Forums

Hello,

We would to see a screen video of your issue on both laptops , please.

them post the videos back here for support to view , thanks .

 


AzDude
Stardock Community Assistant

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Tannim1
Tannim1
Join Date 09/2007
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Reply #6 December 15, 2020 5:02:42 PM
from Stardock ForumsStardock Forums

Oddly, screen recorder does not show the flicker, although it did happen while recording.  However, this is becoming more of a problem Thai I thought it would.  I will simply uninstall Deskscapes, as Word is an essential part of my work.  Thank you for your time.

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jerryberns
Join Date 12/2012
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Reply #7 August 3, 2022 9:44:37 AM
from Stardock ForumsStardock Forums

I too am experiencing a flicker where the DeskScapes animated background can momentarily be seen "through" another application.

This includes Word, Outlook, and Excel.

If I pause the DeskScapes animation, the flicker stops. Restart the animation and the flicker returns.

I have tried three different video drivers and the problem persists.

I have not seen the problem with Autodesk products or internet browsers, primarily Microsoft applications.

Edition Windows 10 Pro

Version 21H2

Installed on 4/5/2021

OS build 19044.1826

Experience Windows Feature Experience Pack 120.2212.4180.0

Video Card/Driver NVIDIA Quadro P4000, 512.96 

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Tannim1
AzDude
Join Date 11/2002
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Reply #8 August 3, 2022 11:07:59 AM
from WinCustomize ForumsWinCustomize Forums

Hello, @ jerryberns

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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Tannim1
pelaird
Join Date 12/2018
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Reply #9 August 3, 2022 1:44:16 PM
from Stardock ForumsStardock Forums

Quoting jerryberns,
reply 7

I too am experiencing a flicker where the DeskScapes animated background can momentarily be seen "through" another application.

This includes Word, Outlook, and Excel.

I am running Deskscapes 11 ver. 10.96 on Windows 10 Pro 22H2 build 19045.1865 and don't see this issue with any of the Office 365 apps. I have been running Deskscapes 11 since March of 2022 without any issues. I also use Excel, Word, and Outlook extensively for work.

The only difference is the video card. I'm running the EVGA 1080Ti with Nvidia driver ver. 516.93.

Here are the DeskScapes setting I use.

  

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jerryberns
Join Date 12/2012
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Reply #10 August 3, 2022 3:28:16 PM
from Stardock ForumsStardock Forums

Thanks, @pelaird.

I forgot to specify we are using Office 2016 here.

Deskscapes is Version 11 Beta 5.

I have changed my DS settings to match yours. I will report if the problem persists.

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Tannim1
pelaird
Join Date 12/2018
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Reply #11 August 3, 2022 5:01:51 PM
from Stardock ForumsStardock Forums

Quoting jerryberns,
reply 10

Thanks, @pelaird.

I forgot to specify we are using Office 2016 here.

Deskscapes is Version 11 Beta 5.

I have changed my DS settings to match yours. I will report if the problem persists.

Deskscapes ver. 11 Beta 5 is ver. 10.96

Office 2016 is basically the same as Office 365 and shouldn't be a factor.

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