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jsimon669
jsimon669
Join Date 10/2013
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Icon spacing inside fences suddenly very far apart

July 9, 2020 10:03:15 AM from Stardock ForumsStardock Forums

 

Today the icons inside the fences became very spaced out.  See attached image.  The icons below the fence are about the spacing I was seeing prior to today.  I also put the software versions below.   

Screen resolution 1920x1080

Thanks for your help!

fences
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jsimon669
basj
Join Date 03/2001
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Reply #1 July 9, 2020 10:07:56 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. It is best to upgrade your Fences to V3 to work better with latest version for Windows 10.

Thanks

Basj,

Stardock Community Assistant.

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jsimon669
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Reply #2 July 13, 2020 10:31:02 AM
from Stardock ForumsStardock Forums

Ok, I renewed my subscription.  They still seem spaced farther out than before....

Is there a setting that changes their spacing?

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jsimon669
basj
Join Date 03/2001
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Reply #3 July 13, 2020 10:33:31 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you.

Basj,

Stardock Community Assistant.

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jsimon669
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Reply #4 July 13, 2020 6:50:58 PM
from Stardock ForumsStardock Forums

Great....I purged, rebooted, reinstalled, rebooted, and now I have a completely empty desktop.  No icons  (files show in Windows Explorer)  .  I purged again and rebooted still no icons.  Installed a second time and now have icons, but spacing is the same.

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jsimon669
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Reply #5 July 13, 2020 6:59:08 PM
from Stardock ForumsStardock Forums

This is the spacing before I had this issue. 

 

This is the spacing that I see now.

 

 

 

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jsimon669
AzDude
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Reply #6 July 13, 2020 7:13:14 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

Right click on desktop to view and check classic/small icons .

with Cntl.key held down spin middle mouse wheel up and down for sizing ..

try and report back , please .

 

 


AzDude
Stardock Community Assistant

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jsimon669
Bob Frank
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Reply #7 July 13, 2020 10:15:13 PM
from WinCustomize ForumsWinCustomize Forums

At least your icons are practicing proper social distancing. 

+1
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jsimon669
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Reply #8 July 14, 2020 10:31:44 AM
from Stardock ForumsStardock Forums

Thanks for the help.  I started thinking this was more of a windows issue, but now I see the spacing in the fence is independent of the spacing on the desktop.  Below, you can see what I mean.  The first picture is the classic icon size.  As I make the icons bigger, the space between them grows inside the fence by a larger scale than on the desktop.  Any help would be appreciated, this is a lot of wasted space on an already crowded desktop.  Thanks!

 

 

 

 

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jsimon669
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Reply #9 July 16, 2020 3:47:23 PM
from Stardock ForumsStardock Forums

Any other ideas?

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jsimon669
AzDude
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Reply #10 July 16, 2020 3:54:16 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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jsimon669
sdrohan
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Reply #11 July 16, 2020 4:09:07 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Today the icons inside the fences became very spaced out. 

What changed (Windows update, software, etc)?

What is your DPI \ Scaling set to - has it changed?

If you create a new Windows Admin account, log in under it, does it still happen?

Sean Drohan
Stardock Support Manager

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jsimon669
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Reply #12 July 20, 2020 8:37:37 PM
from Stardock ForumsStardock Forums

Hi, sorry for the delay in responding.  I am not sure what changed.  Probably a windows update.  I am not sure where I can see DPI, but I have scaling set to this.  I created a new admin account and the behavior is the same.  I also did a Windows refresh because of other reasons and the behavior has not changed.

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sdrohan
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Reply #13 July 21, 2020 10:06:12 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

See if this helps at all
https://forums.tomshardware.com/faq/how-to-change-icon-spacing-in-windows-10-desktop.2702636/#:~:text=How%20to%20change%20icon%20spacing%20in%20Windows%2010,other%20items.%203%20Adjust%20each%20item%20to%20suit.

Sean Drohan
Stardock Support Manager

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jsimon669
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Reply #14 July 21, 2020 1:07:50 PM
from Stardock ForumsStardock Forums

I will give this a try when I get back to the office, but I am not optimistic.  Note that the spacing on the images I posted.  On the desktop, the spacing is consistent.  The icons are nearly touching.  But the horizontal spacing of the icons in the fence grows with each increase of the icon sizes. 

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jsimon669
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Reply #15 July 21, 2020 9:34:24 PM
from Stardock ForumsStardock Forums

No Luck.  I tried several things noted and even the registry change.  It just seems like when you make the icons bigger, the space between the icons grows inside the fences, but not on the desktop.  I don't know....maybe it has always been like this....maybe I changed my icons to medium a while back and didn't realize the spacing until I opened this post.  In any case, it seems like a waste of desktop real estate if you can fix it.

 

Classic

 

Medium

 

Large

 

Thanks for your help,

 

-John

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jsimon669
nathan49
Join Date 11/2013
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Reply #16 November 30, 2020 12:09:24 PM
from Stardock ForumsStardock Forums

I am having the same issue.  On version 3.  Did you get this resolved?

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jsimon669
AzDude
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Reply #17 November 30, 2020 12:16:09 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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jsimon669
sdrohan
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Reply #18 November 30, 2020 1:33:03 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

There is an internal ticket on the issue to have it looked at.

At this time, I cannot provide a timeframe of when it will be addressed or answered.

Internal ref: ODNT-1283

Sean Drohan
Stardock Support Manager

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jsimon669
tarynmiller
Join Date 12/2020
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Reply #19 December 7, 2020 9:05:41 AM
from Stardock ForumsStardock Forums

Did anyone get this resolved? I have the same problem, its really annoying how my icons no longer fit into my fences

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sdrohan
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Reply #20 December 7, 2020 9:50:24 AM
from Stardock ForumsStardock Forums

Quoting tarynmiller,
reply 19

Did anyone get this resolved? I have the same problem, its really annoying how my icons no longer fit into my fences

Quoting sdRohan,
reply 18

Hello,

Sorry to hear you are having trouble.

There is an internal ticket on the issue to have it looked at.

At this time, I cannot provide a timeframe of when it will be addressed or answered.

Internal ref: ODNT-1283

Sean Drohan
Stardock Support Manager

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jsimon669
nathan49
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Reply #21 December 9, 2020 10:10:23 AM
from Stardock ForumsStardock Forums

I ended up uninstalling and reinstalling and this fixed my issue.  FWIW

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jsimon669
ERADEVILMAYCRY
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Reply #22 January 4, 2021 1:49:15 PM
from Stardock ForumsStardock Forums

How did you do the reinstallation? I tried it several times and I can't get it to work

 
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AzDude
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Reply #23 January 4, 2021 1:51:17 PM
from Stardock ForumsStardock Forums

Quoting ERADEVILMAYCRY,
reply 22

How did you do the reinstallation? I tried it several times and I can't get it to work

 


Follow directions in Reply #3

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jsimon669
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Reply #24 March 24, 2021 4:15:50 PM
from Stardock ForumsStardock Forums

I started using a new computer a few weeks ago and this just happened again.....  Reinstalling on the last computer didn't help.  Any update on if this was resolved?

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jsimon669
basj
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Reply #25 March 24, 2021 8:13:38 PM
from Stardock ForumsStardock Forums

Quoting jsimon669,
reply 24

I started using a new computer a few weeks ago and this just happened again.....  Reinstalling on the last computer didn't help.  Any update on if this was resolved?

Hello,

As mentioned by Sean, in reply#18. It should get resolved when the new version come.

Thank you,

Basj,
Stardock Community Assistant

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