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PonyKing
PonyKing
Join Date 01/2013
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V1.8 Installer problem

December 4, 2019 9:18:31 PM from Stardock ForumsStardock Forums

Hi, I'm from HongKong so I'm using Traditional Chinese for Windows, however I find V1.8 installer will use Simplified Chinese for installer, however we can't read anything from that(we know simplified chinese, but it is not simplified chinese, just a lot of garbled words), also never We try to install it without read any text, and it will get error from that, so that make me to change my system to English to finish my installation, Please fix that lang problem, If you  don't add traditional chinese : No problem, but please change us to use English and not that Simplified Chinese , Thanks

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LIGHTVG
PonyKing
basj
Join Date 03/2001
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Reply #1 December 4, 2019 9:27:44 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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PonyKing
sdRohan
Join Date 10/2012
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Reply #2 December 5, 2019 9:20:52 AM
from Stardock ForumsStardock Forums

Hello,

Ok, so its just the installer that has the language issue or the app UI?

but it is not simplified chinese, just a lot of garbled words),

Can you post a screenshot of that?

Sean Drohan
Stardock Support Manager

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PonyKing
LIGHTVG
Join Date 07/2017
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Reply #3 December 6, 2019 11:55:13 AM
from Stardock ForumsStardock Forums

 

 

The 1.80 start 10 install application .  The words of application is garbled  text .  I use Traditional Chinese in windows 10.

 

Thanks.

 

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PonyKing
PonyKing
Join Date 01/2013
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Reply #4 March 18, 2020 5:21:07 AM
from Stardock ForumsStardock Forums

All of Traditional Chinese use have same problem, hope they can fix it

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PonyKing
basj
Join Date 03/2001
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Reply #5 March 18, 2020 5:44:32 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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PonyKing
sdRohan
Join Date 10/2012
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Reply #6 March 18, 2020 9:29:25 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Do you have the same issue with the 1.9 beta installer?

https://forums.stardock.com/498845/start10-19-beta-released

Sean Drohan
Stardock Support Manager

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PonyKing
PonyKing
Join Date 01/2013
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Reply #7 March 18, 2020 9:59:20 AM
from Stardock ForumsStardock Forums

Just tested 1.9 beta was fix that problem, thank you so much

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