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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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simply doesn't work

applied theme does nothing

August 4, 2019 11:46:50 AM from Stardock ForumsStardock Forums

Have spent a couple of hours on this, to no avail. I bought CursorFX yesterday, have installed, un-installed, and re-installed multiple times, including with the purge .bat file mentioned in one thread, and absolutely nothing happens when I click Apply on my Windows 10 computer. Double-clicking on a cursor theme, which is associated with CursorFX, does absolutely nothing. I was going to open a ticket,  but simple product support doesn't show up as an option for opening a ticket. 

cursorfx
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T-Man
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Toolman12345TL
basj
Join Date 03/2001
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Reply #1 August 4, 2019 12:02:45 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues.Need to know more.

1) Windows 10 full version numbers. Please use winver.exe for it.

2) CursorFX version installed.

Basj,
Stardock Community Assistant.

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #2 August 4, 2019 1:56:10 PM
from Stardock ForumsStardock Forums

 

 

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Toolman12345TL
AzDude
Join Date 11/2002
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Reply #3 August 4, 2019 2:13:26 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #4 August 4, 2019 2:17:51 PM
from Stardock ForumsStardock Forums

Thank you very much, I'll keep an eye on it. I now have WindowBlinds, WindowFX, IconPackager, Start10, and CursorFX. Only CursorFX isn't working. 

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Toolman12345TL
RedneckDude
Join Date 04/2009
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Reply #5 August 4, 2019 10:25:05 PM
from WinCustomize ForumsWinCustomize Forums

Nice windowblind there,Toolman!      

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Toolman12345TL
sdrohan
Join Date 10/2012
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Reply #6 August 5, 2019 8:49:00 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Do you have CFX installed in the default C:\Program Files (x86)\Stardock\CursorFX

If not, please do so.

Sean Drohan
Stardock Support Manager

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #7 August 5, 2019 9:47:17 AM
from Stardock ForumsStardock Forums

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #8 August 5, 2019 9:47:51 AM
from Stardock ForumsStardock Forums

Was already there, I didn't change the default path, it installed to where the app wanted to install.

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Toolman12345TL
sdrohan
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Reply #9 August 5, 2019 11:15:07 AM
from Stardock ForumsStardock Forums

Toolman,

I can confirm that CursorFX is working on the current release of Win10?

https://cdn.stardock.us/support/uploads/2019-08-05_11-12-56.mp4

I see you have two PCs (from your activation log).  Is the same thing happening on both?

Sean Drohan
Stardock Support Manager

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Toolman12345TL
RedneckDude
Join Date 04/2009
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Reply #10 August 5, 2019 11:34:12 AM
from WinCustomize ForumsWinCustomize Forums

I, too, can confirm that CursorFX is working on the latest version of Windows 10.

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Toolman12345TL
basj
Join Date 03/2001
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Reply #11 August 5, 2019 11:42:31 AM
from Stardock ForumsStardock Forums

I think he is on Insider preview version of Windows 10. 1903 build 18362.10006 https://www.windowscentral.com/windows-10-19h2-build-1836210006-rolls-out-subset-slow-ring-insiders

 

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #12 August 5, 2019 11:42:46 AM
from Stardock ForumsStardock Forums

I just tried loading it on my work pc this morning, and am currently getting blocked by our anti-virus. Currently waiting on a fellow IT-peer to unblock it, lol.

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #13 August 5, 2019 11:44:06 AM
from Stardock ForumsStardock Forums

Yes indeed, I am on an Insider Preview of Windows 10 at home, as I have been for several years now. My several other Stardock apps are working fine on it.

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Toolman12345TL
Toolman12345TL
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Reply #14 August 5, 2019 11:56:23 AM
from Stardock ForumsStardock Forums

It's working on my work pc just fine, now.

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Toolman12345TL
basj
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Reply #15 August 5, 2019 11:59:51 AM
from Stardock ForumsStardock Forums

Your Work PC also on Insider build?

 

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #16 August 5, 2019 12:07:38 PM
from Stardock ForumsStardock Forums

No, that's only at home, because I had Windows 10 like 2 years before everyone else. 

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Toolman12345TL
basj
Join Date 03/2001
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Reply #17 August 5, 2019 12:12:41 PM
from Stardock ForumsStardock Forums

I tried to upgrade my VM Windows 10 to what ever latest Insider build they have and It seem CursorFX work on mine. Would suggest you to also update to the latest insider build and see if it help your problem.

Thank you,

Basj
Stardock Community Assistant.

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #18 August 5, 2019 2:11:35 PM
from Stardock ForumsStardock Forums

As far as I know, you can't just click somewhere and tell your Insider Edition - hey, update to the latest one. It tells me when it wants to apply updates. 

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Toolman12345TL
Toolman12345TL
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Reply #19 August 5, 2019 2:13:51 PM
from Stardock ForumsStardock Forums

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Toolman12345TL
RedneckDude
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Reply #20 August 5, 2019 4:12:17 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Toolman12345TL,
reply 18

As far as I know, you can't just click somewhere and tell your Insider Edition - hey, update to the latest one. It tells me when it wants to apply updates. 

 

 

You can click "Check For Updates", of course.    

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #21 August 5, 2019 4:32:19 PM
from Stardock ForumsStardock Forums

Thus the picture, where I showed that it says no Updates are available. 

Quoting RedneckDude,
reply 20


Quoting Toolman12345TL,
reply 18

As far as I know, you can't just click somewhere and tell your Insider Edition - hey, update to the latest one. It tells me when it wants to apply updates. 



 

 

You can click "Check For Updates", of course.    

 

Thus my previous picture, showing "You're up to date". 

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #22 August 5, 2019 5:02:10 PM
from Stardock ForumsStardock Forums

I bumped my computer to the Fast Ring, and am now downloading/applying the 18950 build for my Insider Preview computer at home. Will report back when that's all done, might not be till tomorrow. 

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Toolman12345TL
RedneckDude
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Reply #23 August 5, 2019 7:00:56 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Toolman12345TL,
reply 21

Thus my previous picture, showing "You're up to date". 
       Sorry, was trying to help.

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Toolman12345TL
Toolman12345TL
Join Date 12/2011
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Reply #24 August 6, 2019 9:46:34 AM
from Stardock ForumsStardock Forums

I got Win10 completely up to date with the latest Insider Preview, ran the cleansing bat again, reinstalled, tried tweaking the app to run as admin, Win7 mode, gave admin rights to the install folder to all users, nothing works. Absolutely nothing happens when clicking the Apply button within the app. I give up. Thanks anyway. 

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Toolman12345TL
AzDude
Join Date 11/2002
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Reply #25 August 19, 2019 11:53:51 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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