simply doesn't work

applied theme does nothing

from Stardock Forums

Have spent a couple of hours on this, to no avail. I bought CursorFX yesterday, have installed, un-installed, and re-installed multiple times, including with the purge .bat file mentioned in one thread, and absolutely nothing happens when I click Apply on my Windows 10 computer. Double-clicking on a cursor theme, which is associated with CursorFX, does absolutely nothing. I was going to open a ticket,  but simple product support doesn't show up as an option for opening a ticket. 

cursorfx
79,398 views 26 replies +1 Loading…
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues.Need to know more.

1) Windows 10 full version numbers. Please use winver.exe for it.

2) CursorFX version installed.

Basj,
Stardock Community Assistant.

Elemental: Reforged
Reply #3 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Thank you very much, I'll keep an eye on it. I now have WindowBlinds, WindowFX, IconPackager, Start10, and CursorFX. Only CursorFX isn't working. 

Reply #5 from WinCustomize Forums Top

Nice windowblind there,Toolman!    O:)  

Reply #6 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Do you have CFX installed in the default C:\Program Files (x86)\Stardock\CursorFX

If not, please do so.

Sean Drohan
Stardock Support Manager

Reply #8 from Stardock Forums Top

Was already there, I didn't change the default path, it installed to where the app wanted to install.

Reply #9 from Stardock Forums Top

Toolman,

I can confirm that CursorFX is working on the current release of Win10?

https://cdn.stardock.us/support/uploads/2019-08-05_11-12-56.mp4

I see you have two PCs (from your activation log).  Is the same thing happening on both?

Sean Drohan
Stardock Support Manager

Reply #10 from WinCustomize Forums Top

I, too, can confirm that CursorFX is working on the latest version of Windows 10.

Reply #12 from Stardock Forums Top

I just tried loading it on my work pc this morning, and am currently getting blocked by our anti-virus. Currently waiting on a fellow IT-peer to unblock it, lol.

Reply #13 from Stardock Forums Top

Yes indeed, I am on an Insider Preview of Windows 10 at home, as I have been for several years now. My several other Stardock apps are working fine on it.

Reply #15 from Stardock Forums Top

Your Work PC also on Insider build?

 

Reply #16 from Stardock Forums Top

No, that's only at home, because I had Windows 10 like 2 years before everyone else. 

Reply #17 from Stardock Forums Top

I tried to upgrade my VM Windows 10 to what ever latest Insider build they have and It seem CursorFX work on mine. Would suggest you to also update to the latest insider build and see if it help your problem.

Thank you,

Basj
Stardock Community Assistant.

Reply #18 from Stardock Forums Top

As far as I know, you can't just click somewhere and tell your Insider Edition - hey, update to the latest one. It tells me when it wants to apply updates. 

Reply #20 from WinCustomize Forums Top

Quoting Toolman12345TL, reply 18

As far as I know, you can't just click somewhere and tell your Insider Edition - hey, update to the latest one. It tells me when it wants to apply updates. 
End of Toolman12345TL's quote

 

 

You can click "Check For Updates", of course.  ;P  

Reply #21 from Stardock Forums Top

Thus the picture, where I showed that it says no Updates are available. 

Quoting RedneckDude, reply 20


Quoting Toolman12345TL,
reply 18

As far as I know, you can't just click somewhere and tell your Insider Edition - hey, update to the latest one. It tells me when it wants to apply updates. 



 

 

You can click "Check For Updates", of course.  ;P  

End of RedneckDude's quote

 

Thus my previous picture, showing "You're up to date". 

Reply #22 from Stardock Forums Top

I bumped my computer to the Fast Ring, and am now downloading/applying the 18950 build for my Insider Preview computer at home. Will report back when that's all done, might not be till tomorrow. 

Reply #23 from WinCustomize Forums Top

Quoting Toolman12345TL, reply 21

Thus my previous picture, showing "You're up to date". 
End of Toolman12345TL's quote
   :blush:    Sorry, was trying to help.

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Reply #24 from Stardock Forums Top

I got Win10 completely up to date with the latest Insider Preview, ran the cleansing bat again, reinstalled, tried tweaking the app to run as admin, Win7 mode, gave admin rights to the install folder to all users, nothing works. Absolutely nothing happens when clicking the Apply button within the app. I give up. Thanks anyway. 

Reply #25 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant