mks_68

Join Date 11/2013

Fences 3 not working

Hello,

I have recently come across a problem when trying to create a fence in win 10, by dragging the mouse and clicking the right mouse button as usual nothing happens except that the pull-down menu (Configure Fences...) appears when releasing the RMB.

No fence is created, just the menu.

If I keep on trying I usually get the same result and at some point the hourglass on the pointer appears and sometimes the desktop crashes.

I have only updated the graphics driver and made some cleanup with Ccleaner, which I never considered a dangerous utility.

Uninstalled and reinstalled Fences again, the problem is still there.

What can I do ? Please help... Thanks in advance

Marco

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Hello,

Sorry your having issues.

Would you Please try this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , test and report back here please.

AzDude
Stardock Community Assistant

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Hello,

I have carried out the indicated steps but unfortunately the situation has not changed... still the same behaviour (i.e. dragging and RMB, releasing RMB but no fence, only pull-down menu).

Marco

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Hello,

Sorry to hear you are having issues. Please check if you have not accidentally lock your Fences

Basj,

Stardock Community Assistant.

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Thanks for the suggestion, I was hoping it was that...

unfortunately it was already unlocked

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Hello,

Sorry to hear you are having trouble.

I have only updated the graphics driver and made some cleanup with Ccleaner, which I never considered a dangerous utility.

Did it install any other software with the driver? If so, it would be prudent to disable / uninstall it to test as most have overlays that could be causing a problem.

The other option would be to try a clean boot to see if any other app / setting is causing an issue:

https://forums.stardock.com/486084/fences-support-faq#cleanboot

----------------
Sean Drohan
Stardock Customer Service Manager

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Hello everyone

I have finally managed to solve the problem

It was the internet security suite "360 Total Security" that silently installed its own desktop organizer utility conflicting with "Fences".

After removing that overlay I could make "Fences" work again.

Thank you all for your help

Marco

(Turin - Italy)

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Glad you solved it and we appreciate your feedback.

Thank you,

Basj,

Stardock Community Assistant

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I have the same problem only after loading CCleaner. I could not left click and drag the line to create a new window. Otherwise Fences seems to work. I suspect I will unload ccleaner and see what happens, or perhaps reload fences. Great Product I could not live without.

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Quoting bat,

reply 8

Hello,
Sorry to hear you are having issues. Please check if you have not accidentally locked your fences.

Basj,
Stardock Community Assistant.

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Sillyrabbit me. YOu are correct and things are working. I did not know I could even do that!

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Quoting bat,

reply 10

Sillyrabbit me. YOu are correct and things are working. I did not know I could even do that!

Great, glad it worked out.

Thanks

Basj,

Stardock Community Assistant.

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I did have ccleaner installed. I just uninstalled it but problem is still there. I will try a reboot next and report whether that helps.

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