bowdown2q

Join Date 05/2008

Freezing screen 1-2m into anything

Every time I load this up on my desktop, I can get just about a minute into a map, weather I do anything or not, the game freezes. Rarely a CTD, usually the screen freezes and the game audio can still be heard. It's not maxing out any of my hardware.

Spoiler block: Steam dump of system info

Computer Information:

Manufacturer: To be filled by O.E.M.

Model: To be filled by O.E.M.

Form Factor: Desktop

No Touch Input Detected

Processor Information:

CPU Vendor: AuthenticAMD

CPU Brand: AMD FX(tm)-8320 Eight-Core Processor

CPU Family: 0x15

CPU Model: 0x2

CPU Stepping: 0x0

CPU Type: 0x0

Speed: 3512 Mhz

8 logical processors

4 physical processors

HyperThreading: Supported

FCMOV: Supported

SSE2: Supported

SSE3: Supported

SSSE3: Supported

SSE4a: Supported

SSE41: Supported

SSE42: Supported

AES: Supported

AVX: Supported

CMPXCHG16B: Supported

LAHF/SAHF: Supported

PrefetchW: Unsupported

Operating System Version:

Windows 10 (64 bit)

NTFS: Supported

Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:

Driver: NVIDIA GeForce GTX 960

DirectX Driver Name: nvldumd.dll

Driver Version: 26.21.14.3039

DirectX Driver Version: 26.21.14.3039

Driver Date: 4 17 2019

OpenGL Version: 4.6

Desktop Color Depth: 32 bits per pixel

Monitor Refresh Rate: 60 Hz

DirectX Card: NVIDIA GeForce GTX 960

VendorID: 0x10de

DeviceID: 0x1401

Revision: 0xa1

Number of Monitors: 2

Number of Logical Video Cards: 2

No SLI or Crossfire Detected

Primary Display Resolution: 1920 x 1080

Desktop Resolution: 3520 x 1080

Primary Display Size: 20.51" x 11.54" (23.50" diag)

52.1cm x 29.3cm (59.7cm diag)

Primary Bus: PCI Express 16x

Primary VRAM: 2047 MB

Supported MSAA Modes: 2x 4x 8x

Sound card:

Audio device: Speakers (Realtek High Definiti

Memory:

RAM: 32670 Mb

Miscellaneous:

UI Language: English

Media Type: DVD

Total Hard Disk Space Available: 3127456 Mb

Largest Free Hard Disk Block: 1808682 Mb

OS Install Date: Dec 31 1969

Game Controller: None detected

VR Headset: None detected

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I've been having issues with freezing/crashing the last few days as well. Previously I was able to complete the first 6 missions without any technical issues that I noticed. When I tried yesterday to do the new Mission 7, I repeatedly had the game lock up on me. It locks up on all missions as well, not just mission 7. It doesn't seem to be a fixed amount of time till it happens, but eventually I get a black screen, then my desktop as if I had alt-tabbed. The process for Siege of Centauri is still running but in a "not responding" state. I've never had it recover on its own and have to kill it from task manager. I let it sit for a good 15 minutes once, just to see if it would recover on its own but it did not.

My computer should be decent enough that i'm not hitting hardware issues, but I can post a dump if needed. Its a 6 core, 32GB RAM, machine with a GeForce GTX 970 vid card.

-Poleritude

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SchismNavigator

Join Date 06/2012

+165

Have you tried verifying your file since the update? Are your graphics drivers up to date? We will have a new update coming out today so I'd like to see if that fixes your issue too.

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Quoting SchismNavigator,

reply 2

Have you tried verifying your file since the update? Are your graphics drivers up to date? We will have a new update coming out today so I'd like to see if that fixes your issue too.

Verified, updated, drivers up to date. Same issue.

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SchismNavigator

Join Date 06/2012

+165

Quoting bowdown2q,

reply 3

Quoting SchismNavigator,

reply 2

Have you tried verifying your file since the update? Are your graphics drivers up to date? We will have a new update coming out today so I'd like to see if that fixes your issue too.

Verified, updated, drivers up to date. Same issue.

I am adding this to the bug list.

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as of 6/4, with updated graphics drivers & patched game, this issue persists.

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sdrohan

Join Date 10/2012

+690

Quoting bowdown2q,

reply 5

as of 6/4, with updated graphics drivers & patched game, this issue persists.

Is this everytime this happens, with a play through, or just sometimes? If any of you have had a crash crash (not just a freeze), could you PM me the email you used for the crash reporter as I don't see any for the ones (emails) you have associated with your usernames here.

Thanks.

Sean Drohan
Stardock Support Manager

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sdrohan

Join Date 10/2012

+690

I would like to see if this helps either of you:
https://forums.stardock.com/494196/page/1/#3750257

Sean Drohan
Stardock Support Manager

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Did this ever get figured out? I'm having the same problem myself. It doesn't seem limited to any particular level or anything. I've updated drivers, verified files, dropped graphics settings to low, etc.

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sdrohan

Join Date 10/2012

+690

Hello SgtFlaman,

Sorry to hear you are having trouble.

Quoting SgtFlaman,

reply 8

I have update the FAQ here with some things to try:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#Bugs

If nothing helps, please follow the "-Reporting an issue:" section and reply here with the information requested. It will go a long way to helping us find what the issue is and resolve it.

Thank you for your help, patience, and patronage SgtFlaman.

Sean Drohan
Stardock Support Manager

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sdrohan

Join Date 10/2012

+690

Hello SgtFlaman,

We released patch 1.01 that may address the issues you are seeing:

https://steamcommunity.com/games/524010/announcements/detail/1584627909138461006

If not, getting the information requested in my prior reply would be most helpful.

Please let us know and thanks for your patience.

Sean Drohan
Stardock Support Manager

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Got the same issue.

Launch the game, it starts loading and then it gets stuck at the first loading screen.

Installed it just a few hours ago, so whatever fix you are talking about, it clearly isn't working for this kind of issue.

Finished verifying game files, tried again... Game is still stuck, but this time it's stuck so badly that it even the Task Manager had a hard time closing it down, staying open for a solid minute before finally giving out and closing. Haven't had a game that would freeze THAT badly in 10 years (last one was Crysis back in the days on a laptop)

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sdrohan

Join Date 10/2012

+690

Hello,

Sorry to hear you are having trouble.

Quoting Harbinger91,

reply 11

Launch the game, it starts loading and then it gets stuck at the first loading screen.

Installed it just a few hours ago, so whatever fix you are talking about, it clearly isn't working for this kind of issue.

I wanted to know if you have done everything here:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#Bugs

Would really like to get links to the files asked for there if nothing in it helps.

This one as well sould be tried as the symptoms (the game not starting at all) make me think the game is not able to write files:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#CantSave

Do let us now and thanks for your patience and patronage.

Sean Drohan
Stardock Support Manager

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