For ankirk -
It's not intuitively obvious, on first purchasing an Object Desktop (OD) subscription, what the role of the included Object Desktop Manager (ODM) is. It's quite understandable to think from its name that it is an essential component without which nothing can be installed. That, however, is not the case. It is provided as a tool for managing the various apps included in the subscription but provides no desktop enhancement function of any kind itself and it does not need to be installed for any of the individual enhancement apps to be installed or function. When it works, it's straightforward and serves as a convenient way to manage the apps.
For reasons unknown to me but apparently system-specific, ODM occasionally fails to work as intended. I've installed it a couple of times on a couple of rigs & it has failed in some fashion or other to do what it's intended to do. This has been the experience of a sizable number of subscribers based on threads on this topic over the years.
When/if it doesn't work, the simplest thing is to use your store.stardock.com/myaccount page, which is registered to the email address you used to make your purchase (see AzDude Reply #1). All of the individual OD app installers are available for download there (I suggest you download all that you think you might ever consider using & saving them in a local folder) for as long as your subscription is active. Should your subscription lapse, the downloaded installers will still work using the original credentials but any that you chose not to download will no longer be available for download.
I strongly recommend using the store.stardock.com/myaccount page to download & archive all your preferred apps, even if ODM is working perfectly.
Hope you enjoy the suite.