Transfer Fences license from one e-mail to another

To whom it may concern:

I need to change the e-mail that I used on one account to another one as I don't have access to the e-mail address anymore. My username is scohen3, e-mail scohen@xxxxxx.com. I would like to transfer the fences software to my other account, seth33@xxxxxx.com. Basically, I have Fences on the scohen@3xxxx.com account, and would like to switch it to the seth33@xxxxxxx.com account.

Please advise.

Thanks.

p.s. I love your products

-Seth Cohen

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Hello,

Sorry to hear you are having issues. Please try these steps : https://forums.stardock.com/486311/accounts-and-activation-support-faq#changeemail

Let us know if you still need our assistance.

Note : Please do not post you email address in a forum. I have mod it for your privacy.

Basj,

Stardock Community Assistant.

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Hi Basj,

I don't know what I was thinking. I I think I assumed I was posting just to a support account on stardock. I really appreciate you talking my e-mails out, and I will try those steps and let you know if they work.

Thanks.

-Seth

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Hi Basj,

So I tried going to https://www.stardock.com/accounts/accountinfo in the account I no longer have access to the e-mail, and I changed the e-mail address, but I am not receiving an e-mail confirmation in the new e-mail account. I checked my spam as well, nothing there.

Any ideas?

Thanks.

-Seth

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Nothing else I can do other than forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Note : Most probably need to wait until Monday.

Basj

Stardock Community Assistant.

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