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Join Date 01/2004
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Unable to activate Groupy - Error -205

August 21, 2018 1:56:03 PM from Stardock ForumsStardock Forums

I get the following error message

"Unable to activate Groupy. Please try again or contc support. (Error code: -205)"

Any ideas? The same key (Object Deslktop) works with Fences and Deskscapes)

Mark

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ipxsystems
Island Dog
Join Date 06/2003
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Reply #1 August 21, 2018 2:08:10 PM
from Stardock ForumsStardock Forums

Please see here: https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#activationerror

 

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ipxsystems
ipxsystems
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Reply #2 August 21, 2018 2:26:32 PM
from Stardock ForumsStardock Forums

Thanks, but my computer name is DELLXPS13 so don;t think that FAQ applies.

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AzDude
Join Date 11/2002
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Reply #3 August 21, 2018 2:45:17 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Maybe try these links 

1 https://forums.stardock.com/486311/accounts-and-activation-support-faq#activateproduct

2 https://esupport.stardock.com/index.php?/Knowledgebase/Article/View/421/159/how-to-activate-with-the-legacy-style-of-activation-pre-2014

 

 


AzDude
Stardock Community Assistant

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ipxsystems
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Reply #4 August 23, 2018 2:10:57 PM
from Stardock ForumsStardock Forums

Still no joy in activating. Have read and followed all the FAQ. But still get error -205.

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AzDude
Join Date 11/2002
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Reply #5 August 23, 2018 2:23:17 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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sdrohan
Join Date 10/2012
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Reply #6 August 24, 2018 8:37:32 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

You are trying to activate Groupy - a product that was added to the suite after your Object Desktop sub expired: 08/04/2017.

That is why Fences 3 activates as it was available when it did.

If you renewed your sub, it would work or you could purchase Groupy outright.

----------------
Sean Drohan
Stardock Customer Service Manager

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Reply #7 August 24, 2018 10:50:29 AM
from Stardock ForumsStardock Forums

That answers it then, I wondered why I had never used it before. - a more human friendly error message might have helped

I'm giving Groupy the 30 day trial - lets see how it goes.

Thanks again.

 

 

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