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by Island Dog
Dec 2, 2024 6:00

Stardock will be closed starting on November 27th and we will be returning December 2nd. We will be monitoring support tickets and forums but expect delays in responses during this time.

Object Dock will not install...in fact none of my apps will...says activations keys are wrong! (Resolved!)

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WebGizmos
WebGizmos
Join Date 09/2003
+735
Reply #51 September 5, 2018 9:06:06 PM
from WinCustomize ForumsWinCustomize Forums

Quoting sdRohan,
reply 50


Quoting WebGizmos,
reply 48

So what's the deal?



I PM'd you a new key, Web - make sure you use it and only have version 1.9 installed - you can use the purge to get rid of all and start fresh:

https://forums.stardock.com/485816/objectdock-support-faq#reinstalling

----------------
Sean Drohan
Stardock Customer Service Manager

Thanks Rohan...

ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.

I know Stardock Central doesn't work anymore...but do I maybe need it installed anyway?

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WebGizmos
sdrohan
Join Date 10/2012
+674 sdsupport
Reply #52 September 6, 2018 9:57:50 AM
from Stardock ForumsStardock Forums

Quoting WebGizmos,
reply 51

ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.

Try again, please.

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WebGizmos
WebGizmos
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Reply #53 September 6, 2018 10:10:44 AM
from WinCustomize ForumsWinCustomize Forums

Quoting sdRohan,
reply 52


Quoting WebGizmos,
reply 51

ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again.



Try again, please.

BINGO!  NASA We have liftoff!  Thank you so much for all your hard work Rohan!  Not sure what you did but it finally worked and activated!  

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WebGizmos
JcRabbit
Join Date 03/2001
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Reply #54 September 6, 2018 10:39:05 AM
from WinCustomize ForumsWinCustomize Forums

Now THAT is what I call perseverance and GREAT tech support.

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WebGizmos
WebGizmos
Join Date 09/2003
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Reply #55 September 6, 2018 10:52:31 AM
from WinCustomize ForumsWinCustomize Forums

Quoting JcRabbit,
reply 54

Now THAT is what I call perseverance and GREAT tech support.
 

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WebGizmos
sdrohan
Join Date 10/2012
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Reply #56 September 6, 2018 11:25:15 AM
from Stardock ForumsStardock Forums

Very glad to hear it. 

To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man:

T-Man
https://forums.stardock.com/user/3

Don't go crazy thanking him - I need him to stay humble to do stuff for me

Again, glad it worked for you, WebGizmoz, and thanks for your patience. 

Sean Drohan
Stardock Support Manager

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WebGizmos
WebGizmos
Join Date 09/2003
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Reply #57 September 6, 2018 12:00:58 PM
from WinCustomize ForumsWinCustomize Forums

Quoting sdRohan,
reply 56

Very glad to hear it. 

To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man:

T-Man
https://forums.stardock.com/user/3

Don't go crazy thanking him - I need him to stay humble to do stuff for me

Again, glad it worked for you, WebGizmos, and thanks for your patience. 

Sean Drohan
Stardock Support Manager
Gotcha Drohan! Huge thanks again and your welcome! Just tell T-man thank you as well. Have it all backed up now as well.  

Now...if we could only get the weather docklet working!  

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