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Cursor FX v2.16 on Windows 10 does not work properly

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Js78955
Daiwa
Join Date 07/2001
+349
Reply #26 October 23, 2018 9:54:48 AM
from JoeUser ForumsJoeUser Forums

Basj -

It's a Dell notebook with a 1920 x 1080 display at 125% scaling.  No external monitors involved.

And just as a reminder, I'm still on Win 10 Pro v1709.

Thanks,

Daiwa

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Js78955
basj
Join Date 03/2001
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Reply #27 October 23, 2018 9:57:42 AM
from Stardock ForumsStardock Forums

Quoting Daiwa,
reply 26

Basj -

It's a Dell notebook with a 1920 x 1080 display at 125% scaling.  No external monitors involved.

And just as a reminder, I'm still on Win 10 Pro v1709.

Thanks,

Daiwa

Just checking, if the problem goes away if you turn the scaling down to 100%?

Thank you,

 

Basj,

Stardock Community Assistant

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Js78955
basj
Join Date 03/2001
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Reply #28 October 23, 2018 10:27:17 AM
from Stardock ForumsStardock Forums

As a Side note could you consider to update your windows to  V1809. Someone with similar problem as yours recently tell us that Win10 V1809 solved his problem on CursorFX.

https://forums.stardock.com/485240/page/1/#3729184

Quoting PlanetH0PE,
reply 18

Seems the 1809 Windows update fixed the double cursor issue on my surface.

I'm very happy to be honest.

Thank you,

 

Basj,

Stardock Community Assistant

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Js78955
Daiwa
Join Date 07/2001
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Reply #29 October 23, 2018 12:06:52 PM
from JoeUser ForumsJoeUser Forums

In response to my ticket from way back when, Support advised me of the same.  I'm content to wait out 1809 a little longer to be sure no additional issues are encountered.

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sdrohan
Join Date 10/2012
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Reply #30 October 23, 2018 12:12:24 PM
from Stardock ForumsStardock Forums

Quoting Daiwa,
reply 29

In response to my ticket from way back when, Support advised me of the same.  I'm content to wait out 1809 a little longer to be sure no additional issues are encountered.

Understood.  Let us know if you still have the issue after you do update to the current version of Windows 10.

----------------
Sean Drohan
Stardock Customer Service Manager

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Js78955
Daiwa
Join Date 07/2001
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Reply #31 October 23, 2018 12:52:00 PM
from JoeUser ForumsJoeUser Forums

Quoting basj,
reply 27

Just checking, if the problem goes away if you turn the scaling down to 100%?

100% makes screen text hard for these old eyes to read.  150% is the recommended scaling for this display as it happens.

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