How can I get my registration / product key information

Table of contents

Activaiton Issues and Questions
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Information and Usage 
My 'Wobbly Windows' is not working
How can I exclude and app from WindowFX effects
How can I turn off WindowFX from a command line?

Self Support Options
WindowFX Clean boot
Purging and re-installing

My 'Wobbly Windows' is not working

The problem is likely related to  "Show window contents while dragging" in Windows

Go to:

Control Panel -> (All Control Panel Items [View by: Large icons]) -> System -> Advanced System Settings -> Advanced [tab] -> Performance->Settings... -> Custom -> (6th setting from bottom, "Show window contents while dragging")

Check "Show window contents while dragging" and see if the WindowFX effect now functions.

How can I exclude and app from WindowFX effects

From the WindowFX 'animation' tab:

How can I turn off WindowFX from a command line?

From a command prompt, and in the WindowFX install directory:

C:\Program Files (x86)\Stardock\WindowFX>WindowFXConfig OFF

C:\Program Files (x86)\Stardock\WindowFX>WindowFXConfig ON

WindowfX Clean Boot

Prior to continuing, I'd like to make sure the issue you are encountering is not occurring as a result of an application conflict. The best way to proceed would be to try loading under a new Window's Administrator account and in a "clean boot" state.

Create a new Windows Administrator (<--important that its an Administrator) account:

Windows 7: 

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

Windows 10:

http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10

Windows 8: 

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Log in under that account and try.  If it fails, and while still under that account, please click the link below for performing a 'clean boot' under it:

https://support.microsoft.com/en-us/kb/929135

After you've loaded Windows in a clean state, please download this file:

https://cdn.stardock.us/support/uploads/WinFXStartService.zip

Run the batch file in it to start the Groupy service.

Purging and re-installing

The following tool will purge the application for a possible re-install (if that is the goal). 

**IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file.

Please follow this link: 

http://sd.stardock.com/zubaz/apps/Purge_WFX.bat

Save the file to your desktop, right click it and select "Run as Administrator" if you're on Vista/7/8/8.1/10

If you are running Windows 8/10, you may be notified that Windows is protecting your PC.  Select "More info" and then "Run anyway". 

Reboot the computer and reinstall the application.  It is important to get the most recent version of the application.

For trials:

Please ensure you have the most recent trial available:

https://www.stardock.com/products/

For Stardock direct purchases:

For getting your product and key, please see the following: 

https://www.stardock.com/support/productkeyretrieval

Please DO NOT change any of the default settings until you verify that the application is running as expected in its default state.