How can I get my registration / product key information

Table of contents

Activaiton Issues and Questions
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Information and Usage 
Is ObjectDock Fully Win10 Compatible?
ObjectDock was not included in my purchase of Object Desktop, why?
ObjectDock is not starting at startup
How to hide the dock
How can I reset ObjectDock to the default settings?
My ObjectDock settings are not save between reboots.
Fixing the Weather Docklet
How do I change the background theme?
How do I open a folder in a menu?
How to run shortcuts as administrator
Backup/restore my dock settings
Problems launching 64bit apps from ObjectDock

Self Support Options
Purging and re-installing

 
ObjectDock was not included in my purchase of Object Desktop, why?
Please note, while these applications are similar in name, they are not actually the same thing.

The following page is for Object Desktop and goes into detail regarding what it comes with:

http://www.stardock.com/products/odnt/

And the following page is specifically for ObjectDock:

http://www.stardock.com/products/objectdock/

ObjectDock is not starting at startup
Disable this option:

If it exists, delete this from startup in your start menu:

Re-enable this:

Exit OD before you reboot. Reboot and see if that resolves your issue.

How to hide the dock

You can hide the dock and it will pop out when you hover your mouse by it. To do so, right click on the ObjectDock icon in the lower right corner of the screen and choose 'Configure ObjectDock' and then you can adjust the accessibility like this:

Regular would hide it when you have a full screen window open and it would pop out when you mouse over the area it is in.

How can I reset ObjectDock to the default settings?

First you will want to back up any dock settings you may have if you wish to keep them. To do that, please see the following: http://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/298/88/i-need-to-backuprestore-my-dock-settings

To get back to the default settings, go to Settings -> Troubleshooting Options, then click 'Reset ObjectDock's general program settings' and 'Reset the contents of my docks'.

If you were having issues with the dock with your prior configuration, try running the dock in its default configuration before restoring your settings to see if your issue persists.

My ObjectDock settings are not save between reboots.

To resolve, and force a write, when you have the dock as you want it, actually 'Quit' OD, reopen, and your dock should still be as you want it. 

The settings should still be preserved upon reboot.

Fixing the Weather Docklet

Try following this link in Internet Explorer (Firefox and other browsers do no handle the file type correctly):

32 bit: http://sd.stardock.com/mike/apps/install_weather.bat

64 bit: http://sd.stardock.com/mike/apps/install_weather_64.bat

Save the file and run it from your machine (right click and run as administrator) and follow it's instructions.  

How do I open a folder in a menu?

Right-click on the icon, select "Change this icon / shortcut..."

Enable the option to show folder in a menu.

Select OK

How to run shortcuts as administrator

Go to 'Advanced tweaks' > 'When a shortcut is added to a dock, point to the target not the shortcut.' Uncheck that option.

As long as your real shortcut has the 'Run as administrator' option enabled it will work with the above option disabled.

Backup/restore my dock settings

To back up your ObjectDock 2 settings, you can simply save the settings files:

To restore your settings, just put your backed up files into that folder.

Problems launching 64bit apps from ObjectDock

If you are having issues with launching 64bit applications from ObejctDock, try going to where application was installed and drag the program executable down to the dock and have it display as shown here:

Purging and re-installing

The following tool will purge the application for a possible re-install (if that is the goal). 

**IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file.

Please follow this link: 

http://sd.stardock.com/zubaz/apps/Purge_ObjectDock.bat

Save the file to your desktop, right click it and select "Run as Administrator" if you're on Vista/7/8/8.1/10

If you are running Windows 8/10, you may be notified that Windows is protecting your PC.  Select "More info" and then "Run anyway". 

Reboot the computer and reinstall the application.  It is important to get the most recent version of the application.

For trials:

Please ensure you have the most recent trial available:

https://www.stardock.com/products/

For Stardock direct purchases:

For getting your product and key, please see the following: 

http://www.stardock.com/support/productkeyretrieval

Please DO NOT change any of the default settings until you verify that the application is running as expected in its default state.