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Activaiton Issues and Questions
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Information and Usage
ObjectDock was not included in my purchase of Object Desktop, why?
ObjectDock is not starting at startup
How to hide the dock
How can I reset ObjectDock to the default settings?
My ObjectDock settings are not save between reboots.
How do I change the background theme?
How do I open a folder in a menu?
How to run shortcuts as administrator
Backup/restore my dock settings
Problems launching 64bit apps from ObjectDock
Self Support Options
Purging and re-installing
ObjectDock was not included in my purchase of Object Desktop, why?
Please note, while these applications are similar in name, they are not actually the same thing.
The following page is for Object Desktop and goes into detail regarding what it comes with:
https://www.stardock.com/products/odnt/
And the following page is specifically for ObjectDock:
https://www.stardock.com/products/objectdock/
ObjectDock is not starting at startup
Disable this option:
If it exists, delete this from startup in your start menu:
Re-enable this:
Exit OD before you reboot. Reboot and see if that resolves your issue.
How to hide the dock?
You can hide the dock and it will pop out when you hover your mouse by it. To do so, right click on the ObjectDock icon in the lower right corner of the screen and choose 'Configure ObjectDock' and then you can adjust the accessibility like this:
Regular would hide it when you have a full screen window open and it would pop out when you mouse over the area it is in.
How can I reset ObjectDock to the default settings?
First you will want to back up any dock settings you may have if you wish to keep them.
To get back to the default settings, go to:
Settings -> Troubleshooting Options, then click 'Reset ObjectDock's general program settings' and 'Reset the contents of my docks'.
If you were having issues with the dock with your prior configuration, try running the dock in its default configuration before restoring your settings to see if your issue persists.
ObjectDock settings are not save between reboots.
To resolve, and force a write, when you have the dock as you want it, actually 'Quit' ObjectDock, reopen, and your dock should still be as you want it.
The settings should still be preserved upon reboot.
How do I open a folder in a menu?
Right-click on the icon, select "Change this icon / shortcut..."
Enable the option to show folder in a menu.
Select OK
How can I reset ObjectDock to the default settings?
First you will want to back up any dock settings you may have if you wish to keep them.
To get back to the default settings, go to:
Settings -> Troubleshooting Options, then click 'Reset ObjectDock's general program settings' and 'Reset the contents of my docks'.
If you were having issues with the dock with your prior configuration, try running the dock in its default configuration before restoring your settings to see if your issue persists.
Backup/restore ObjectDock settings
To back up your settings, you can simply save the settings files:
To restore your settings, just put your backed up files into that folder.
Problems launching 64bit apps from ObjectDock
If you are having issues with launching 64bit applications from ObejctDock, try going to where application was installed and drag the program executable down to the dock and have it display as shown here:
ObjectDock purging and re-installing
Obtaining the purge file
Please follow this link:
https://cdn.stardock.us/support/uploads/Purge_ObjectDock.zip
Save the file to your downloads folder.
Purging the application
Double-click the downloaded purge file and select "Run as Administrator" if you're on Windows 7/8/8.1/10.
If you are running Windows 8/10/11, you may be notified that Windows is protecting your PC. Select "More info" and then "Run anyway".
Reboot the computer and reinstall the application. It is important to get the most recent version of the application.
Reinstalling
For trials:
Please ensure you have the most recent trial available:
https://www.stardock.com/products/
For Stardock direct purchases
For getting your product and key, please see the following:
https://www.stardock.com/support/productkeyretrieval
For Steam Purchases
Even after using the purge file, you still need to use the 'uninstall' option in the Steam client:
After, re-Install from Steam and Steam only.
Please DO NOT change any of the default settings until you verify that the application is running as expected in its default state.