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Hylander59@gmail.com
Hylander59@gmail.com
Join Date 07/2008
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having problems with the entire suite

December 11, 2016 4:40:30 AM from Stardock ForumsStardock Forums

Ok so I decided to come back to stardock after a brief hiatus,and what to my sagrine do I find, but most of the suite  needs to be reconfigured file by file.Is stardock not up to windows 10 level yet,dream had to be completely reconfigured the rest of the programs its just not worth the frustration and time to deal with the hassles of reconfiguring. I am so sorry I renewed my subscription.what a waste of 30.00 .

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Hylander59@gmail.com
Hylander59@gmail.com
Join Date 07/2008
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Reply #1 December 11, 2016 4:42:11 AM
from Stardock ForumsStardock Forums

NOW I CANT EVEN LOG INT TO WINCUSTOMIZE WTF

 

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Hylander59@gmail.com
Hylander59@gmail.com
Join Date 07/2008
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Reply #2 December 11, 2016 5:17:42 AM
from Stardock ForumsStardock Forums

your site will n let me in it wont let me reset my password it wont let me log in under my old password,I AM TOTALLY LOCKED OUT OF YOUR SITE./

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Hylander59@gmail.com
DrJBHL
Join Date 04/2002
+3680 moderator
Reply #3 December 11, 2016 6:03:58 AM
from WinCustomize ForumsWinCustomize Forums

Stardock Support: https://esupport.stardock.com/index.php?/Tickets/Submit

You'll get an 'auto-reply'. If you don't see it, search the 'spam' folder in the email linked to your account. Keep it as it has your ticket number. Don't answer it. If you do, your request will be be placed at the end of the queue  again. Wait for an actual signed reply. In your request for help you can include the url of this thread and any relevant screen shots. Include info like your receipt number and payment method, details of your OS, antiviral and firewall.

Believe me, they want to help you, so be patient. 

Support works 9 AM-5 PM US Eastern time zone, Mon. - Fri.

Hope this helped.

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Hylander59@gmail.com
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #4 December 11, 2016 7:01:46 AM
from Stardock ForumsStardock Forums

What do you mean things need to be reconfigured file by file?

Most of the ObjectDesktop applications just need upgrading to the latest version (if you have older ones) to support Windows 10.  Nothing else should need changing.

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Hylander59@gmail.com
Wizard1956
Join Date 01/2008
+2202
Reply #5 December 11, 2016 7:10:52 AM
from WinCustomize ForumsWinCustomize Forums

If you are referring to Theme Manager, then yes, it does not work reliably. You are far better loading and configuring each ODNT app by it's own interface. It may not be as convenient as before, but you will get better results.

 Most current ObjectDesktop Apps now work just fine with Win10.

its just not worth the frustration and time to deal with the hassles of reconfiguring. I am so sorry I renewed my subscription.what a waste of 30.00 .

 This  I don't understand. Most people who wish to "skin" or customize their OS know going in that it will take a bit of personal input and time to get things "just right" for their tastes. For me and others, I am sure, that is the fun of it, spending time reconfiguring things as we please.

 

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Hylander59@gmail.com
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Join Date 07/2008
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Reply #6 December 11, 2016 9:34:29 AM
from Stardock ForumsStardock Forums

Wizard1956 Its more then just re configuring,I cant log into win customize ether,it wont let me in under my own password and it wont let me reset my password.By re configuring I am talking about when i down load a program I get an error message on each file within the program that I have to reset to an earlier time or older more stable version of that file.Does what I am saying make sense,its not just down load and apply,its download fix each file then reboot and move on to the next error message fix that file reboot and ...Im pulling my hair out.   

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Hylander59@gmail.com
Hylander59@gmail.com
Join Date 07/2008
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Reply #7 December 11, 2016 9:40:02 AM
from Stardock ForumsStardock Forums

ok got it im finaly in to wincustomize...:/

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Neil Banfield
Join Date 04/2001
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Reply #8 December 11, 2016 1:05:15 PM
from Stardock ForumsStardock Forums

Quoting Hylander59,
reply 6

Wizard1956 Its more then just re configuring,I cant log into win customize ether,it wont let me in under my own password and it wont let me reset my password.By re configuring I am talking about when i down load a program I get an error message on each file within the program that I have to reset to an earlier time or older more stable version of that file.Does what I am saying make sense,its not just down load and apply,its download fix each file then reboot and move on to the next error message fix that file reboot and ...Im pulling my hair out.   

That is certainly not normal.  What files are you fixing and how are you fixing them?

Please do contact support so they can assist.

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Hylander59@gmail.com
Hylander59@gmail.com
Join Date 07/2008
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Reply #9 December 11, 2016 3:02:34 PM
from WinCustomize ForumsWinCustomize Forums

for instance when i downloaded "dream" I had to go into the properties menu on the .exe,also the deelevate64 file,and the ds8Srv,files the i had to find the part of the file that was not communicating with my system.I have win 10 pro version.I have had to do this with Dream,multiplicity,and window fx.This,in my opinion is not fun.however window blinds has not had a problem loading .I dont know just giving up for tonight got work in the morning so I guess I will tackel the rest of ODT later.

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Neil Banfield
Join Date 04/2001
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Reply #10 December 12, 2016 7:25:23 AM
from Stardock ForumsStardock Forums

Quoting Hylander59,
reply 9

for instance when i downloaded "dream" I had to go into the properties menu on the .exe,also the deelevate64 file,and the ds8Srv,files the i had to find the part of the file that was not communicating with my system.I have win 10 pro version.I have had to do this with Dream,multiplicity,and window fx.This,in my opinion is not fun.however window blinds has not had a problem loading .I dont know just giving up for tonight got work in the morning so I guess I will tackel the rest of ODT later.

What are you changing on properties? and what do you mean by the part of the file that was not communicating with your system?

This is not normal at all.  You have no need to change any kind of properties on the files.  Just run the installer and all should work.  If not please do contact support so they can help.

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Hylander59@gmail.com
Wizard1956
Join Date 01/2008
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Reply #11 December 13, 2016 5:25:13 AM
from WinCustomize ForumsWinCustomize Forums

Have you tried installing your apps with your AV/Antimalware disabled. It may be that some files are being blocked or quarantined.

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Hylander59@gmail.com
c242
Join Date 03/2001
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Reply #12 December 14, 2016 12:47:48 AM
from WinCustomize ForumsWinCustomize Forums

?

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RedneckDude
Join Date 04/2009
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Reply #13 December 14, 2016 12:23:24 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Neil Banfield,
reply 10

This is not normal at all. You have no need to change any kind of properties on the files. Just run the installer and all should work. If not please do contact support so they can help.

 

https://esupport.stardock.com/index.php?/Tickets/Submit

 

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DrJBHL
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Reply #14 December 17, 2016 6:00:46 AM
from WinCustomize ForumsWinCustomize Forums

Jim, check out reply #3.

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RedneckDude
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Reply #15 December 17, 2016 9:39:35 PM
from WinCustomize ForumsWinCustomize Forums

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