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deathishere69
deathishere69
Join Date 11/2008
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I had bout the windows blinds suite a few years ago but now in the my downloads it said mycolor what the hell is up with that

March 24, 2015 5:49:06 PM from Stardock ForumsStardock Forums

like i said in the title i had bout the windows blinds suite for windows 7 a few years ago and in my downloads it has 2 downloads both said my color i think i spent like 40 or 30 usd for this and hell i cant even get the themes to even show up when i download them and run them 

 

 

so please help me 

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deathishere69
Hankers
Join Date 04/2004
+533 moderator
Reply #1 March 24, 2015 7:15:04 PM
from WinCustomize ForumsWinCustomize Forums

If you haven't done so already, please start a support trouble ticket here - https://esupport.stardock.com/index.php?/Tickets/Submit

You will receive an automated email with a ticket number.

Please wait for a support tech to contact you before replying.

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deathishere69
Wizard1956
Join Date 01/2008
+2202
Reply #2 March 24, 2015 11:59:38 PM
from WinCustomize ForumsWinCustomize Forums

If you mean you subscribed to Object Desktop, then you won't have anything to download if your sub has expired. Try going here https://store.stardock.com/myaccount/orders  and you should see the purchase you made, but, as I said..... your sub has to be current in order to re-download anything.

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deathishere69
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #3 March 25, 2015 10:53:56 AM
from WinCustomize ForumsWinCustomize Forums

I see you have a ticket with us. Thank you for submitting it.

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deathishere69
deathishere69
Join Date 11/2008
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Reply #4 March 25, 2015 12:24:40 PM
from Stardock ForumsStardock Forums

i bout the one that was not the subscription and you are right  Object Desktop but the one i had bout had that in it it was the suite so it had a lot in it that is okay if i cant get wat i bout ill get a lawyer but any way the ticket crap here dont work the damn things that i can download out of the my downloads  dont even work and i'm not going to rebuy something i have already bout

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deathishere69
DrJBHL
Join Date 04/2002
+3122 moderator
Reply #5 March 25, 2015 1:10:46 PM
from WinCustomize ForumsWinCustomize Forums

You didn't "buy" the software, deathishere69. You purchased a subscription to it. You have to have an active subscription to be able to download the most up-to-date version.

You also didn't keep it up (most likely...but I'm just guessing) and don't frequent the Forums here often (Last Active: July 29, 2009 2:45 AM)

or you'd know that...that you didn't isn't Stardock's fault.

Stardock and the members here advise everyone that BEFORE your subscription ends, you should download and backup the installers

which (while will not be the most up-to-date versions, eventually) will still work...

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deathishere69
Island Dog
Join Date 06/2003
+1040 sdemployee
Reply #6 March 25, 2015 1:55:54 PM
from Stardock ForumsStardock Forums

This is an account issue, so going through support will be the best way to resolve this.

 

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