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Steforax
Steforax
Join Date 11/2001
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Tweak7 Version 2.0.1 installed but keeps trying to update....

.... because it's reporting as version 1.50

April 30, 2013 3:06:45 AM from Stardock ForumsStardock Forums

StarDock central has updated Tweak7 6 times in 5 days on my Windows Vista system because apparently, it's still showing up in StarDock Central as version 1.50 even though when I launch it 2.0.1 is actually installed and running! How do I fix this so it stops reinstalling every day?!?

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Steforax
Steforax
Join Date 11/2001
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Reply #1 April 30, 2013 3:17:26 AM
from Stardock ForumsStardock Forums

PS-Even after uninstalling Tweak7 completely and reinstalling 2.0.1 it still reports itself as being version 1.50.

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Steforax
ZubaZ
Join Date 11/2001
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Reply #2 April 30, 2013 8:39:31 AM
from Stardock ForumsStardock Forums

I've alerted the developers.

Thanks

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mmckeever
Join Date 02/2011
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Reply #3 May 1, 2013 8:15:00 AM
from Stardock ForumsStardock Forums

I am having the same issue as well, and just leaving a comment so I can receive an e-mail when you find a fix.

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sirdavelister
Join Date 02/2009
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Reply #4 May 3, 2013 4:46:57 AM
from Stardock ForumsStardock Forums

Same thing happening here, getting kinda annoying

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christophermathis
Join Date 08/2010
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Reply #5 May 10, 2013 8:35:03 PM
from Stardock ForumsStardock Forums

Still happening for me as well, clean install same issue.

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Steforax
Steforax
Join Date 11/2001
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Reply #6 May 11, 2013 12:12:46 AM
from Stardock ForumsStardock Forums

How long does it take the developers to fix something like this?

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Jafo
Join Date 03/2001
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Reply #7 May 11, 2013 12:53:43 AM
from WinCustomize ForumsWinCustomize Forums

If you have version ID issues causing repeated 'updates' go to Stardock Central...click on the 'settings' cog...and uncheck 'Silently install new software [if applicable].

As with any/all bug fixing...the first task is replication, and that can take time.

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ZubaZ
Join Date 11/2001
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Reply #8 May 11, 2013 4:51:35 PM
from Stardock ForumsStardock Forums

Since you have the latest version, you can also go into the settings and tell it to hide teh app.

Everything will work fine without you being bothered.

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Steforax
Steforax
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Reply #9 May 14, 2013 7:23:21 PM
from Stardock ForumsStardock Forums

Quoting Zubaz,
reply 8

Since you have the latest version, you can also go into the settings and tell it to hide teh app.

Everything will work fine without you being bothered.

 

This doesn't stop it from popping up saying software needs to be updated, it just hide's Tweak 7 from the list so that after popping up telling you to update software there's nothing showing that needs to be updated. I've finally just turned off automatic updates!

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Steforax
Steforax
Join Date 11/2001
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Reply #10 May 14, 2013 7:24:50 PM
from Stardock ForumsStardock Forums

Quoting Jafo,
reply 7

If you have version ID issues causing repeated 'updates' go to Stardock Central...click on the 'settings' cog...and uncheck 'Silently install new software [if applicable].

As with any/all bug fixing...the first task is replication, and that can take time.

 

This didn't stop it from popping up telling me to update Tweak 7. The only solution that has worked for me is just completely disabling automatic updates!

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Steforax
Steforax
Join Date 11/2001
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Reply #11 May 14, 2013 7:25:46 PM
from Stardock ForumsStardock Forums

A simple fix would be telling me where to change the version in Regedit!

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ZubaZ
Join Date 11/2001
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Reply #12 May 15, 2013 7:41:32 AM
from Stardock ForumsStardock Forums

Hiding the app didn't stop the pop-ups?

 

HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\ObjectDesktop\Tweak7

Version=2 might fix the issue

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Steforax
Steforax
Join Date 11/2001
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Reply #13 May 15, 2013 8:22:46 AM
from Stardock ForumsStardock Forums

That doesn't even exist in my registry.

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ZubaZ
Join Date 11/2001
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Reply #14 May 15, 2013 8:32:47 AM
from Stardock ForumsStardock Forums

You should email support@stardock.com then.

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop.

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kilrain20thmaine
Join Date 04/2013
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Reply #15 May 25, 2013 7:02:44 PM
from Stardock ForumsStardock Forums

So was this every resolved?  I have the same issue and it's a bit annoying.

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Steforax
Steforax
Join Date 11/2001
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Reply #16 May 26, 2013 1:01:09 AM
from Stardock ForumsStardock Forums

Quoting Zubaz,
reply 14

You should email support@stardock.com then.

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop.

 

I did what you said to do and all they did was close the ticket and tell me "We know about this issue." Fat lot of good it did!

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ZubaZ
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Reply #17 May 26, 2013 8:14:04 AM
from Stardock ForumsStardock Forums

Please Contact us again. 

Wewill provide a registry edit to fix the issue.

i

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Steforax
Steforax
Join Date 11/2001
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Reply #18 May 27, 2013 3:39:55 PM
from Stardock ForumsStardock Forums

Quoting Zubaz,
reply 17

Please Contact us again. 

Wewill provide a registry edit to fix the issue.

i

 

Ok I resent the email! Tell them not to ignore it this time! It was sent from my Timberlane21 at Comcast DoT Net email address from Steve Armstrong.

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wvmbit
Join Date 11/2012
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Reply #19 June 6, 2013 11:04:07 AM
from WinCustomize ForumsWinCustomize Forums

Can you post the fix so that others that are having the issue can resolve it without contacting support?

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ZubaZ
Join Date 11/2001
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Reply #20 June 6, 2013 1:06:40 PM
from Stardock ForumsStardock Forums

You can download, extract, and then run the following .reg file. This will enter the correct version into the registry and prevent it from showing as an update available in Stardock Central.

32bit: http://sd.stardock.com/ken/tweak732.zip
64bit: http://sd.stardock.com/ken/tweak764.zip

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rustysam
Join Date 09/2001
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Reply #21 June 6, 2013 2:14:24 PM
from WinCustomize ForumsWinCustomize Forums

Same happening on both my desktop and laptop.  very frustrating.

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wvmbit
Join Date 11/2012
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Reply #22 June 6, 2013 7:05:23 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Zubaz,
reply 20

You can download, extract, and then run the following .reg file. This will enter the correct version into the registry and prevent it from showing as an update available in Stardock Central.

32bit: http://sd.stardock.com/ken/tweak732.zip
64bit: http://sd.stardock.com/ken/tweak764.zip[/quote]

 

Looks like it worked perfect.

Thanks!

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Steforax
Steforax
Join Date 11/2001
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Reply #23 June 7, 2013 5:02:37 AM
from Stardock ForumsStardock Forums

Quoting rustysam,
reply 21

Same happening on both my desktop and laptop.  very frustrating.

 

So download the appropriate file from Post #20 and fix it! This thread can be locked now that it has been solved by the fix in Post #20!

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