It's possible your emails aren't being received.  Have you gotten any auto-response emails?  You can try submitting a ticket directly through our system here:

https://esupport.stardock.com/

If you have gotten an auto-response, what is the ticket # that you were given?  I should be able to look it up that way.

Also, keep in mind, our ticketing system works off of the "Last Reply" date to put things in order.  This means if you send a new email, it will push your ticket back to the end of the line.

Your emails got through, so as soon as they get to the front of the queue, they'll be handled.  We have a 48 hour turn around time for responses, and while it's usually much less than that, it does vary based on volume and time of day.  Stardock office hours are 9-4, M-F, so if you submit a ticket late in the day (EST), there's no one to see it until at least the next day.