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Activating Sins: Rebellion (or any Stardock game / software on Steam) Through Steam

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Island Dog
arcturusrann
Join Date 02/2006
0
Reply #76 June 6, 2012 10:28:30 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

i hate steam. if u lose your account access they wont recover your info if u have no idea what your old info was. like my old email address no longer exists and when steam redoes the account they wont transfer cd keys at all. impulse was easy. gamestop is easy and so is stardock. hopefully stardock takes over as the game loader of choice and let me have access to rebellion. in the meantime i have no access to rebellion and yet i paid for it. so i really hope steam doesn't have full access to rebellion

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Island Dog
arcturusrann
Join Date 02/2006
0
Reply #77 June 7, 2012 6:51:03 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

here is everything regarding their errors: 

 

1 Message by you on Mon, 4th Jun 2012 9:24 pm
please transfer cd key from previous locked out steam account to new account that you have allowed.
 
 
2 Message by you on Mon, 4th Jun 2012 9:24 pm
new account is moebiusoneone
 
 
3 Message by Support Tech Bret on Wed, 6th Jun 2012 12:20 pm
Hello Glen,

Thank you for contacting Steam Support.

Per the Steam Subscriber Agreement, Steam game subscriptions / CD keys are nontransferable and cannot be moved between Steam accounts.

Similarly, accounts cannot be merged together.
 
 
4 Message by you on Wed, 6th Jun 2012 5:30 pm
all right assholes once again. how do i play my paid game when u wont move the cd key to the acct? u pricks messed it all up and i figure you would learn. now u won't let me play my paid game? wait until rebellion if final. someone else will have the same problem like i have and you will treat them the same shitty way. get over it. u have all my info on file yet u are such pricks to prevent me from playing my paid game. now i am left with frustration to go publicly online and expose you sons of a bitches for the bullshit u have pulled.
 
 
5 Message by you on Wed, 6th Jun 2012 5:33 pm
now i am left with getting my money back on the said game and banning you bastards from whatever rock you crawled out from under. your service sucks royal shit. i hope in the near future you become my customer and i treat you the same way. you wouldn't like to be cut loose bcuz u r an asshole. u gave me a new account bcuz of your errors so what is stopping u from moving everything over and fixing the damn problem?
 
 
6 Message by you on Wed, 6th Jun 2012 5:34 pm
u should talk to tech brian on the prior situation and get your acts together.
 
 
7 Message by Support Tech Bret on Thu, 7th Jun 2012 7:51 am
Hello Glen,

I have reset your account password and sent the new login information in a separate email. Please login to the account using the new password.

Note: The new password consists of all numbers.

Once logged in, please change your password, your secret question, and validate your email address. This will ensure that you will be able to use the Steam account recovery tool in the future to save time if you need to reset your password. This process is outlined here:

Title: Resetting an Account Password and Secret Question
Link: http://support.steampowered.com/kb_article.php?ref=7058-AFZC-7069

Your new Secret Question will be set to "What did customer service reset your password to?"

The answer to the Secret Question is the new password that we have sent to you as mentioned above. You’ll find instructions on how to change your secret question at the link referenced above.

If you do not receive the email and you are running a Spam filter, check and make sure the email is not being filtered as spam.
 
 
8 Message by you on Thu, 7th Jun 2012 8:19 am
idiots u must be. why reset username or password now? i still don't have access to the prepaid game. transfer the cd key to the new id. u r really idiots, i am trying to plat sins of a solar empire rebellion and yret u can't complete a request.
 
 
9 Message by Support Tech Bret on Thu, 7th Jun 2012 2:10 pm
Hello Glen,

If you continue to speak to me in that manner you will receive no assistance.
 
 
10 Message by you on Thu, 7th Jun 2012 2:48 pm
so u will never learn? in my line of work i have to put up with all levels of stubbornness and vile language yet u guys have no certainty. all i asked was to resolve my original info pertaining to old email be updated to new one. it took unbelievable inactivity from u b4 u gave in. i had to insult and push real hard b4 it was solved. now in doing so one would notice by changing on your part would deny me access to the new game. nope, you didn't see the point. that is why i have to resort to vile language and yet u guys have no compassion nor understanding what u did wrong. by changing things u locked me out of new game. all this did was prove a point to the public how low u guys go and how lacking the insight and ability to solve things. so what next? u will lock me out and further prove my point that your company can not handle any requests beyond basic comprehension. like i said earlier i work in a open and constantly adapting environment. i am a taxi driver and i always work with the customer in all directions. if i ever met u guys and u gave me grief i absorb and solve the problem most diligently. presently u guys restrict and just can't see beyond your shoes. i see so far in advance to the point to solve problems help the business grow. this situation just shows how restrictive u are and how lacking any care, compassion and understanding to promptly resolve the problem. see no vile language but i know u will not solve the dilemma.
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Island Dog
Annihilator27
Join Date 01/2005
0
Reply #78 June 12, 2012 4:20:37 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Does Rebellion have the past sins stuff?

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Island Dog
kryo
Join Date 05/2003
+457
Reply #79 June 12, 2012 6:08:27 PM
from Stardock ForumsStardock Forums

Quoting Annihilator27,
reply 78
Does Rebellion have the past sins stuff?

Rebellion contains all the content of the previous releases.

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Island Dog
mrclark78
Join Date 05/2008
0
Reply #80 June 21, 2012 11:21:11 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I bought it tonight and I have the key but it says I have to use stream to install and run??!?!?!?!  I installed stream but can not find where to download?   HELP Please!!!!!!

 

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Island Dog
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #81 June 22, 2012 9:06:32 AM
from Stardock ForumsStardock Forums

Quoting mrclark78,
reply 81
I bought it tonight and I have the key but it says I have to use stream to install and run??!?!?!?!  I installed stream but can not find where to download?   HELP Please!!!!!! 

All the information you need should be in the original post.  If you're having trouble with any of the steps, in which one is there trouble?  Are you getting any errors?  Please be as detailed as possible.

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Island Dog
dagoelius
Join Date 05/2006
+1
Reply #82 September 8, 2012 2:04:09 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Whoever the executive arseclown was at Stardock that decide the SOASE franchise would benefit from running through STEAM needs a brainscan and special ed classes. FUCK Steam and everything is stands for.

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Island Dog
dagoelius
Join Date 05/2006
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Reply #83 September 11, 2012 3:41:38 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

What do you do when nothing happens at the popup when you press register? 

How long does one have to typically wait for a response from support?

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Island Dog
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #84 September 11, 2012 9:23:38 AM
from Stardock ForumsStardock Forums

Generally within two business days, though it varies based on workload.  We're closed on weekends, so we're usually working through that backlog on Monday and Tuesday.

Also, make sure not to respond multiple times to a ticket unless you have needed information to relay, as we order off of last reply date, so multiple replies will move your ticket back to the end of the line.

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Island Dog
Von Braun
Join Date 10/2006
0
Reply #85 October 17, 2012 1:56:06 AM
from Stardock ForumsStardock Forums

Hey so I pre-ordered the full collectors edition and the only thing that shows up on my downloads section of stardock is that my full collector is ready for download, but when I click it I get the following error message:

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

 

I JUST got the package today and I'm really stoked to play but I can't without the product key. PLEASE HELP!!!!!!!

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Island Dog
GoaFan77
Join Date 10/2008
+629
Reply #86 October 17, 2012 1:58:32 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Quoting Von Braun,
reply 86
Hey so I pre-ordered the full collectors edition and the only thing that shows up on my downloads section of stardock is that my full collector is ready for download, but when I click it I get the following error message:

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
 

I JUST got the package today and I'm really stoked to play but I can't without the product key. PLEASE HELP!!!!!!!

I was under the impression you had to already own Rebellion to even order the collectors edition. It's really just a game merchandise pack, I don't think it comes with a game key. And even if you did have it you'd have to download it with steam.

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Island Dog
Von Braun
Join Date 10/2006
0
Reply #87 October 17, 2012 2:38:04 AM
from Stardock ForumsStardock Forums

I was under the impression you had to already own Rebellion to even order the collectors edition. It's really just a game merchandise pack, I don't think it comes with a game key. And even if you did have it you'd have to download it with steam.


Wait so are you trying to tell me that I have to by the product key seperately? Then what's the point of getting the disc?

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Island Dog
GoaFan77
Join Date 10/2008
+629
Reply #88 October 17, 2012 2:45:16 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Quoting Von Braun,
reply 88

I was under the impression you had to already own Rebellion to even order the collectors edition. It's really just a game merchandise pack, I don't think it comes with a game key. And even if you did have it you'd have to download it with steam.





Wait so are you trying to tell me that I have to by the product key seperately? Then what's the point of getting the disc?

As a collectors item and I guess it will make it so you only have to download a small update to the latest version, so it helps those with limited bandwidth. A lot of people asked for it anyways even though I don't understand why you'd want it either. Some people just don't feel comfortable unless they have something on physical media, even though without steam I think it's useless.

Also from the collectors edition email.

*Game CD Key NOT included. Please note that these items are no longer being shipped in a "Collector's Edition Box."
**Game CD Key NOT included.

 

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Island Dog
Von Braun
Join Date 10/2006
0
Reply #89 October 17, 2012 3:34:53 AM
from Stardock ForumsStardock Forums

Ok well I bought the digital download version from the site and I got my key and I'm installing now, thanks for the help.

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Island Dog
JohnByng
Join Date 03/2009
0
Reply #90 September 8, 2013 5:19:37 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I hate Steam!

I bought the Forbidden Worlds DLC and got the e-mail from StarDock with the download button pressed it and was taken to Steam but can't find the download? There seems to be nothing relating to any of the games I have bought.

I have gone into my Steam account on my desktop as well, it doesn't show up there either?

Can anyone help please?

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Island Dog
JohnByng
Join Date 03/2009
0
Reply #91 September 8, 2013 5:28:53 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

OK, I found it. I should have read the small print in the  e-mail but in my defence the page that comes up when you click the download button in the e-mail has nothing to do with downloading the DLC. What a stupid system! Normally when you buy stuff and click the download button you are taken to a page where you download it, not a website that has no purpose other than to try to sell you stuff. 

 

                                        I HATE STEAM

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Island Dog
darrenredfox69
Join Date 04/2012
0
Reply #92 September 13, 2013 4:24:32 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

you lucky man,ive done everything by the book but as soon as the update reaches 97% it reloads and after awhile of going from 2 seconds to 187 days back and forth it calls time out i have diplomacy it works but i so desperately want to get rebellion going-what must i do?

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Island Dog
darrenredfox69
Join Date 04/2012
0
Reply #93 September 13, 2013 5:20:23 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

can any1 plz help me!!!!!!!i bought rebellion it has a cd key and all the processes work but while in updating mode before playing the game it gets to 97% and lags back and forth before calling connection timeout 

 

what can i do i just wanna play the game!!!!!!

 

 

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Island Dog
kryo
Join Date 05/2003
+457
Reply #94 September 13, 2013 7:21:19 AM
from Stardock ForumsStardock Forums

If you are having download troubles with Steam, please contact Steam support for assistance.

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Island Dog
darrenredfox69
Join Date 04/2012
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Reply #95 September 13, 2013 8:03:03 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

THANKS KRYO

 

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