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I placed my order for Object Desktop, Tweak 7 and Objectdock Plus v2 last Saturday. I was advised that it would take up to 2 working days to process the order. Well it's now another weekend and still when I log on it says I have no orders and strangely the shopping cart still says I have 3 items in it despite receiving an order confirming the order and giving me an order number 2171806.
Can someone from Stardock please look into this as I am getting concerned.
Many thanks.
" Status: This order has been queued for processing by customer service. You will receive an email within one business day, at which time you will be charged and your products delivered. "
Crap...
Yeah, same thing here.Thought the whole idea of digital delivery was that I wouldn't have to wait I want my WindowBlinds 7 now!
Completed checkout and received the queued for processing message, nothing showing in order history and I still have the order in my cart.Haven't checked out again in case I'm charged twice.
Normally that is the case, however sometimes orders may require manual review.
Big thanks for the service & support on this very sunday!! Rebellion here I come!
Thank you.
Hi! I just ordered ObjectDesktop and realized I MIGHT have not confirmed my account before the order, is that possible?(I couldn't post in the forums,I registered yesterday.). I hope I didn't screw up the process somehow. I haven't received any email yet and theres nothing in my order history, so I guess it's still processing.
I hope you understood.
You're all set, you can access everything from here:
http://download.stardock.com/
Mine is taking a long time to process too. I printed an order receipt but the order is not even showing up under order history or my downloads? Can someone please help??? Thanks!
djsimonsme: you should be all set
I ordered Sins of a solar Empire: rebellion yesterday but i ordered second time because i thought that i had made a mistake when there was no confirmation email. Is it possible to refund the second purchase? And can you check that my first order went through as planned?
Yarkias: You should be all set. Only one order was charged
Thanks! that was a fast answer!
Good evening. I understand that it may take a while to process the order and billing of Rebellion, but I have not received and email stating my key and that I did purchase the game, and it says its still in my cart. However, my bank statement disagrees. Could one of you find gentlemen (or gentleladies) give me a hand and work some digital magic?
you guys are awesome keep fighting the good fight!
Ya mind if you check on my order please , would like to get this before I go off into the noc center tomorrow.
You should be all set, sorry about the delay.
Could my order be checked please? The store says its still in cart, but paypal says i've paid...
Your order has gone through, so you should be all set as well. http://download.stardock.com/
Consideringhow responsive the customer service seems to be in this thread I would like to request if you could check on my E: FE preorder. I didn't get a confirmation e-mail and Fallen Enchantress still shows up in my cart. Thanks for any help!
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