Can you please help process mine through too, It concerns me that I spent my money on windows blinds and have no conformation of the transaction other than my card states that the money is gone. but I have no download link or conformation from you guys... thanks

I made two purchases last night,one for windowblinds and one for iconpackager.

The windowblinds order was put on hold for processing and the iconpackager order i was able to download.

They were two separate orders both for the same amounts,with the windowsblinds order being made first.

I find it strange that the first order was put on hold and the second order was allowed through.

Would someone be good enough to check if there is a problem.

Thanks

Thank you

314013284 ... sometimes there will be a delay processing credit card info.

The guys from Stardock Sales/Support will sort it out for you soonish.

Currently it's outside Office hours in the US so there'll be a little delay...

On your account I see 1 purchase that went through and 6 failed attempts. There might be temporary authorization charges on your card but those will automatically drop off shortly so that the only money you pay is for the 1 purchase that went through.

You should be all set now. You can sign in here to retrieve your Steam key for the game: https://store.stardock.com/myaccount/products

On 28/8/2014 i placed an order (number: 3271199) for DeskScapes 8.

Untill now, nothing. I can't even see my order in my account.

What is happening.

Also there is a charge of 2$ more in my card, what is it for?

Thank you for your quick solution.

I still have the question about the additional charge in my card of 2$.

Thank you! Problem has been sovled.

Stardock support will return to work tomorrow morning.

I'm sure this issue will be resolved then.

I've processed your order. In the future, please contact us through our support channels, thank you

I've processed your order. Sorry for the delay, it got caught in an order queue.