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Join Date 04/2003
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no support

February 15, 2012 8:15:33 PM from Stardock ForumsStardock Forums

I have tried to access the support page to get the download links for OD and keep getting an error 503 page come up, is support down at the minute or am I missing something altogether.

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LightStar
Join Date 12/2002
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Reply #1 February 15, 2012 8:38:25 PM
from WinCustomize ForumsWinCustomize Forums

Store download link: https://store.stardock.com/login

Support link: https://esupport.stardock.com/

 

both are working fine.

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Jafo
Join Date 03/2001
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Reply #2 February 15, 2012 10:32:04 PM
from WinCustomize ForumsWinCustomize Forums

Yes, Lightstar is correct....both links are functioning.

What is the URL you're having trouble with?

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Rosco_P
Join Date 07/2009
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Reply #3 February 16, 2012 8:16:11 AM
from Stardock ForumsStardock Forums

He might be talking about https://www.stardock.com/support/, though that's working at the moment as well.

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DrJBHL
Join Date 04/2002
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Reply #4 February 16, 2012 8:26:42 AM
from WinCustomize ForumsWinCustomize Forums

bucks - at times a server might prove "uncooperative" 

At times like those, if you can access #stardock irc and notify about the problem, and can 'ping' to provide information about where a problem might exist, you'll find support very responsive in trying to help get things back to "up and running".

*doc makes note to help feed the server gerbils more frequently.

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LightStar
Join Date 12/2002
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Reply #5 February 16, 2012 9:19:46 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Rosco_P,
reply 3
He might be talking about https://www.stardock.com/support/, though that's working at the moment as well.

 

I am getting a 503 error page on that as well right now.

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Rosco_P
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Reply #6 February 16, 2012 9:22:37 AM
from Stardock ForumsStardock Forums

Quoting LightStar,
reply 5
I am getting a 503 error page on that as well right now.

OK, so I guess it's more accurate to say it's working for me internally...  From home I'm getting a 503 as well.  Looking into it.

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Snowman
Join Date 03/2001
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Reply #7 February 16, 2012 9:32:57 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Rosco_P,
reply 3
https://www.stardock.com/support/

Works fine for me, at the moment.

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Rosco_P
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Reply #8 February 16, 2012 9:33:54 AM
from Stardock ForumsStardock Forums

Try again, should be working.

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Rosco_P
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Reply #9 February 16, 2012 9:34:24 AM
from Stardock ForumsStardock Forums

Quoting Snowman,
reply 7
Works fine for me, at the moment.

That's because we're fast.  

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