Update: I am here to announce to one of the most quickest response I have ever received from a company that shows Interests to not only the product "game" but also to it's customers "players".
Thanks again Zubas for your quick reply on this issue. You guys just found yourselves one dedicated player for your beautiful game. The stardock support replied and fixed the issue and gave me the price . You will have my full support for proving that the game itself doesn't make gamers happy, but the cooperation and concerns for the community from the game makers themselves such as Iron Clad/Stardock Support is what make things stand out differently from the rest.
Thank you and well done guys for the great work!