I've purchased Tiles to go on a Windows 7 64bit machine, download and install fine.
But I want to activate all the features I've paid for - so use the Configure Tiles > Add features > Activate existing purchases which pops up the login screen - enter login details correctly (Same as what I'm logged in with to write this post) and get message 'Incorrect email or password'. I initially tried the Forgot password button which just replied with 'Unable to find your account details' - so looks like the app is unable to connect back to stardock.
The issue I strongly suspect is that the machine - like a lot of company machines - is behind a proxy. I can run things like Steam fine from here as they take proxy settings or use IE's settings but cannot find any proxy settings for Tiles (Find this a bit strange for such a desktop application).
Is there a way (Without a third party proxy app) to get Tiles to work through a proxy?
If not, I can see the license key in my account - can I activate the Tiles app locally with this key,e.g. text file, just so I can unlock built in functionality?