itunes can be a bugger, i have read numerous stories about it doing strange things, this isnt the solution, but once you mentioned itunes, me personally i would remove itunes completely with no evidence of it existing (if thats possible) then i would install impulse, download the whole program not just the installer, and i believe there are better apps to replace itunes, and they are free, cant remember the names but itunes has a nasty reputation, maybe its the apple-MS thing , who knows but thats what i would do, i do believe Zune is far superior than itunes,