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MeliBee
MeliBee
Join Date 01/2008
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Holiday Vacation for Support (We're baaaaaack!)

See you in 2010!

December 15, 2009 9:34:25 AM from Stardock ForumsStardock Forums

Stardock Customer Support will be closed Friday, December 18th, 2009 through Sunday, January 3rd, 2010 for the holiday.

We will reply to tickets on a first-come, first-served basis when we return to normal business hours on Monday, January 4th, 2010 at 9am EST.

If you email us during this time, you will experience a long delay in our response to your ticket, so we thank you in advance for your patience.

Everyone at Stardock wishes you and yours a happy and healthy holiday season!

 

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MeliBee
Philly0381
Join Date 11/2004
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Reply #1 December 15, 2009 9:50:03 AM
from WinCustomize ForumsWinCustomize Forums

Best wishes for a Happy Holidays and New Years to everyone at Stardock and WinCustomize.  Thanks for a great 2009, can't wait to see what 2010 brings.

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MeliBee
DPCloud
Join Date 09/2008
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Reply #2 December 15, 2009 10:01:32 AM
from WinCustomize ForumsWinCustomize Forums

I can’t believe it’s almost that time! Happy Holidays!

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MeliBee
DrJBHL
Join Date 04/2002
+3722 moderator
Reply #3 December 15, 2009 10:02:14 AM
from WinCustomize ForumsWinCustomize Forums

Hey! Get back here! LOL.

Have a great vacation, sd kiddies! 

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Gargabee
Join Date 09/2008
+100 sdsupport
Reply #4 December 15, 2009 10:58:29 AM
from Stardock ForumsStardock Forums

As usual

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loukeeya
Join Date 10/2006
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Reply #5 December 15, 2009 11:27:00 AM
from WinCustomize ForumsWinCustomize Forums

You mean they actually get Holidays?????? its a scandal!!!! well they better make sure santa stops off at mine with plenty of karma or there will be trouble  lol  

 

Happy Christmas and a Preposterous New Year

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Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #6 December 16, 2009 5:17:39 PM
from Stardock ForumsStardock Forums

If I'm not here after the holidays, it means I finally had too much egg nog.  I still, however, maintain there is no such amount!

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MeliBee
Fuzzy Logic
Join Date 05/2002
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Reply #7 December 16, 2009 8:06:18 PM
from WinCustomize ForumsWinCustomize Forums

That is a long holiday. I've never known an organisation have so many holidays.

I'll be working next week, bah humbug...

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loukeeya
Join Date 10/2006
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Reply #8 December 17, 2009 12:39:10 PM
from WinCustomize ForumsWinCustomize Forums

lol fuzzy.....i wont b working again ever    lol   

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Dash
Join Date 03/2009
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Reply #9 December 17, 2009 4:23:44 PM
from Stardock ForumsStardock Forums

     

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pjdark
Join Date 12/2006
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Reply #10 December 17, 2009 5:24:37 PM
from WinCustomize ForumsWinCustomize Forums

IMHO, I think that's a crazy amount of time to close support for customers. I mean it's all good for you guys, but i think your customers shouldn't have to suffer for so long. And you can't just do some work from home? lol

@Philly... I won't either, but tell that to the other guy who has a ticket. Your pretty much fooked.

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Philly0381
Join Date 11/2004
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Reply #11 December 17, 2009 5:31:02 PM
from WinCustomize ForumsWinCustomize Forums

I disagree, I'm not going to suffer one bit.

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Wizard1956
Join Date 01/2008
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Reply #12 December 17, 2009 5:45:16 PM
from WinCustomize ForumsWinCustomize Forums

 I heard the entire staff was going to Jafo's place to drink some real beer.           Michigan winters being what they are,I don't blame them.

 

Happy Holidays   wherever you spend them.  

 

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skybright
Join Date 11/2005
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Reply #13 December 17, 2009 6:19:16 PM
from WinCustomize ForumsWinCustomize Forums

Happy  Hollidays and  a well deserved vacation. Cheers!

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milksama
Join Date 09/2005
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Reply #14 December 17, 2009 6:40:22 PM
from WinCustomize ForumsWinCustomize Forums

/ / 

Happy holidays, everyone!!


Mike

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HG_Eliminator
Join Date 07/2002
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Reply #15 December 18, 2009 1:30:51 AM
from WinCustomize ForumsWinCustomize Forums

Merry Christmas to all of SD and a happy new year.

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killajosh
Join Date 10/2007
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Reply #16 December 18, 2009 2:04:59 AM
from WinCustomize ForumsWinCustomize Forums

Well, have a Happy Holidays Stardockians! Enjoy the time off, you deserve it!

Quoting pjdark,
reply 10
IMHO, I think that's a crazy amount of time to close support for customers. I mean it's all good for you guys, but i think your customers shouldn't have to suffer for so long. And you can't just do some work from home? lol

@Philly... I won't either, but tell that to the other guy who has a ticket. Your pretty much fooked.

FWIW, when I first purchased OD, I had a ton of trouble...and it was Thanksgiving (2 years ago). I put in a support  ticket and got help from SD while they were supposed to be on vacation. I give much props to SD Support for that....

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MeliBee
HG_Eliminator
Join Date 07/2002
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Reply #17 December 18, 2009 2:12:24 AM
from WinCustomize ForumsWinCustomize Forums

I put in a support ticket and got help from SD while they were supposed to be on vacation.

 

Ive been sayin it for years.. SD support rock's.

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Philly0381
Join Date 11/2004
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Reply #18 December 18, 2009 9:37:23 AM
from WinCustomize ForumsWinCustomize Forums

pjdark I was speaking for myself, as a customer who understands thet folks can not stay at work 24/7, no matter wht the job.  I enjoy the Holidays so there is not reason the staff and Stardock shouldn't. 

Having said the above, I also know that that support folks are allways in and out of here and there are the members of the the community that help out where they can.

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MeliBee
MeliBee
Join Date 01/2008
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Reply #19 December 18, 2009 11:51:11 AM
from Stardock ForumsStardock Forums

Stardock Support officially signing off!

Everyone's walking out the doors as I type this.  Then they will be locked.

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Wizard1956
Join Date 01/2008
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Reply #20 December 18, 2009 11:57:19 AM
from WinCustomize ForumsWinCustomize Forums

Everyone's walking out the doors as I type this. Then they will be locked.

The doors or the employees?

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RedneckDude
Join Date 04/2009
+2197
Reply #21 December 18, 2009 11:58:57 AM
from WinCustomize ForumsWinCustomize Forums

That sucks, I just sent in a support ticket!!!   The DX guru can't install DX!!!!!!  

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Philly0381
Join Date 11/2004
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Reply #22 December 18, 2009 12:03:25 PM
from WinCustomize ForumsWinCustomize Forums

Jim, when things like that happen for me I usually delete what every actions I have taken, clean up stuff and start over from the beginning. 

I'm preety sure that you have probably done that.

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RedneckDude
Join Date 04/2009
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Reply #23 December 18, 2009 12:14:19 PM
from WinCustomize ForumsWinCustomize Forums

I'm preety sure that you have probably done that.

Correct. I did that....lol. Thanks. 

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Philly0381
Join Date 11/2004
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Reply #24 December 18, 2009 12:35:08 PM
from WinCustomize ForumsWinCustomize Forums

Jim, update just now in Impulse for DeskScapes 3, DesktopX4 and Theme Manager. 

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pjdark
Join Date 12/2006
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Reply #25 December 18, 2009 1:01:09 PM
from WinCustomize ForumsWinCustomize Forums

I completely understand Philly. *hugs   You too killajosh. It's all good. And i agree, that SD support rocks! And yes they too need the time off. Especially from us! lol. A very happy Christmas to all of you at SD and my good friends here in the forums. I really mean that.

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