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Snowman
Snowman
Join Date 03/2001
+343

RESOLVED - WB 7 build 220 crashes MS Outlook

October 18, 2009 6:02:25 PM from WinCustomize ForumsWinCustomize Forums

Ever since I updated WB 7 (today, Sunday) I've been unable to read/send emails because whenever I open an email, or try to send one Outlook goes belly up.
As soon as I excluded Outlook from being skinned by WB everything was OK.

WB info:

Your computer has a Windows Experience Index base score of 5.2
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.0 (build 220 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon HD 4850 X2
(Generic PnP Monitor) 2 is attached to ATI Radeon HD 4850 X2
(Generic PnP Monitor) 3 is attached to ATI Radeon HD 4850 X2

Wblind.dll         2009/10/14 21:20:20
Wblind64.dll         2009/10/14 21:20:11
Wbsrv.dll         2009/10/09 19:56:52
SevenConfig.exe         2009/10/13 15:17:26
Wbload.exe         2009/08/03 18:38:10
Wbhelp.dll         2009/07/29 22:11:07
Tray.dll              2009/08/03 18:38:19
Wbload.dll              2009/09/25 15:41:28
Screen.exe         2009/08/29 01:21:05

Outlook:

MS Office Outlook 2007 (12.0.4517.104)

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Snowman
Neil Banfield
Join Date 04/2001
+1057 sdemployee
Reply #1 October 18, 2009 6:27:54 PM
from WinCustomize ForumsWinCustomize Forums

What skin are you using?

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Snowman
Snowman
Join Date 03/2001
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Reply #2 October 18, 2009 6:41:21 PM
from WinCustomize ForumsWinCustomize Forums

At the moment Tigris by Tiggz, but have switched between other skins, with same result. (Even SDD skins)

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Snowman
murficwpn
Join Date 10/2008
0
Reply #3 October 19, 2009 1:24:28 PM
from Stardock ForumsStardock Forums

I'm having the same problem, except that it is not limited to Outlook any application from Microsoft Office 2007 crashes if its skinned. Doesn't matter what skin is used the MS Office program will crash soon after it is opened, I was originally using the Gloss Grey Stardock skin but tried other all with the same results.

Again everything was fine until the last update.

WB Info:

Your computer has a Windows Experience Index base score of 5.8
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.0 (build 220 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Dell 2408WFP(Digital)) 1 is attached to ATI Radeon HD 4800 Series
(Dell 2408WFP(Digital)) 2 is attached to ATI Radeon HD 4800 Series

Wblind.dll         2009/10/14 15:20:20
Wblind64.dll         2009/10/14 15:20:11
Wbsrv.dll         2009/10/09 13:56:52
SevenConfig.exe         2009/10/13 09:17:26
Wbload.exe         2009/08/03 12:38:10
Wbhelp.dll         2008/04/28 12:35:07
Tray.dll              2009/08/03 12:38:19
Wbload.dll              2009/09/25 09:41:28
Screen.exe         2009/08/28 19:21:05

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Snowman
Neil Banfield
Join Date 04/2001
+1057 sdemployee
Reply #4 October 19, 2009 8:39:40 PM
from WinCustomize ForumsWinCustomize Forums

This appears to be happening with per pixel skins that use non shadowed / non outlined text on the titlebar.  There was a change made to this area in the last build and it seems for some reason the office apps are unhappy with it.

The next build will fix this.

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Snowman
c242
Join Date 03/2001
+381
Reply #5 October 20, 2009 1:03:28 AM
from WinCustomize ForumsWinCustomize Forums

Oh, if only I would have read this sooner. Restored my machine yesterday to a backup made 2 weeks ago after Office started to act up the last few days...

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Snowman
Snowman
Join Date 03/2001
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Reply #6 October 20, 2009 5:46:45 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Neil Banfield,
reply 4
The next build will fix this.

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Snowman
gmc2
Join Date 11/2003
+296
Reply #7 October 20, 2009 6:28:19 AM
from WinCustomize ForumsWinCustomize Forums

so this thread leaves me wondering, "and, what does one do until then???"

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Snowman
c242
Join Date 03/2001
+381
Reply #8 October 20, 2009 7:48:00 AM
from WinCustomize ForumsWinCustomize Forums

User 'per app' I would say.

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Snowman
Snowman
Join Date 03/2001
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Reply #9 October 22, 2009 8:55:53 PM
from WinCustomize ForumsWinCustomize Forums

Excellent work guys. Outlook is a happy skinned camper again

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Snowman
MKANET
Join Date 07/2007
+9
Reply #10 April 28, 2013 6:07:10 PM
from Stardock ForumsStardock Forums

Same thing happens here Outlook 2010, WindowsBlinds 7.42.  Is there something I can do to prevent this besides using a different skin; such as a per-pixel compatibility setting?  The whole point of using Windowsblinds is for the skin I use.

 

 

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Snowman
Hankers
Join Date 04/2004
+539 moderator
Reply #11 April 28, 2013 6:45:13 PM
from WinCustomize ForumsWinCustomize Forums

Quoting mkanet,
reply 10
Is there something I can do

As it has been 4 years since the last comment there have been several updates to WindowBlinds.

I would suggest starting your own post and sending an email to support@stardock.com initiating a trouble ticket.

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Snowman
DrJBHL
Join Date 04/2002
+3919 moderator
Reply #12 April 28, 2013 6:45:46 PM
from WinCustomize ForumsWinCustomize Forums

mkanet, if you're having a problem, I'd suggest doing as Hankers suggested and if you wish, starting your own new thread in the appropriate Support Forum. This thread is 4 years old.

I'd further suggest you insert your OS and specific software problem/conflict.

 

*great minds think alike.

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Snowman
MKANET
Join Date 07/2007
+9
Reply #13 April 28, 2013 7:06:28 PM
from Stardock ForumsStardock Forums

Thanks for the quick post. 

Actually, I think/home I found a fix to the problem.  c242's comment gave me an idea.  I selected Outlook.exe for "Per app" in the WindowsBlinds settings.  Since the crashes would start when hovering my mouse over the Minimize/Maximize/Close buttons, I tried the setting for using an "alternate method in mouse-clicking the toolbar".  I'm crossing my fingers it continues to work.   Thanks again for replying.  Hopefully my fix would help others who have this issue with per-pixel toolbars and Outlook 2010; even if it's the newest version of Windows Blinds.

 

 

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Snowman
Wizard1956
Join Date 01/2008
+2202
Reply #14 April 28, 2013 8:33:21 PM
from WinCustomize ForumsWinCustomize Forums

Quoting mkanet,
reply 13
Windows Blinds.
Perhaps it would work better if you learned to spell its name. It is WindowBlinds. NOTE there is only one "s" there.
 

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Snowman
MKANET
Join Date 07/2007
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Reply #15 April 28, 2013 9:23:47 PM
from Stardock ForumsStardock Forums

LOL!  Interesting..  All this time, nobody ever corrected me.  Thanks for the heads up.

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