[yeah, its cross-posted from another thread. i copy-pasted myself. i wanted to say exactly the same thing in this thread too.]
if you're not a fan of Stardock what the hell are you doing here? what kind of person has so much built up aggression and so many anti-social tendencies that they have choose to spend their own time participating in a community that they don't actually like?
there's a huge amount of immaturity in this attitude. why would you dislike a "fanboy". what kind of person are you that you don't like people who like things. "liking things sucks man, its totally uncool to like things, showing support for the people who make things you like sucks even worse." do you even listen to yourselves?
this is one of the strange dark sides of the internet, the way it brings out the sociopathic tendencies in so many people. if you don't like the company or the community what the heck are you doing here? it makes you feel better to talk trash right to their face? would you do that in a school cafeteria? sit down at a table full of kids you dislike and insult them to their face? would you do that?
and don't get caught up in hysteria. exactly 2 people have been given "mandatory refunds", both of them for saying things that were beyond the pale insulting towards the Stardock professional team. imagine the car dealership situation again, what if you walked into the dealership and started shouting insults at the salesman and everyone on the show floor. would you expect to be treated nicely or would you expect them to call the cops and have you taken away?
use your head and understand that this is one of the most open and lightly moderated forums you'll find anywhere. also learn to appreciate that the level of service and good faith communication you get from Stardock is miles ahead of any other games publisher.