Hey ObiRon, Stardock has been in business for many years because they produce quality products. Because the nature of those products are tied into core peices of Windows and since people have very unique systems not every combination will work. Users will have issues.
Over the years though . . it's turned out more often than not that a small change on the system resoles the problem.
These forums, while useful for community support actually started more as a community site. A place for skinners to get together. Thankfully they, and Stardock support, and all sorts of people are here to assist however we can.
I don't think that Stardock lies about their product. If you are having issues, email email@example.com with the details of yoru problems. They will be more than happy to assist you. If, in the end, they cannot, you are eligible to a refund.
So . . email, or create a new post describing your system, the products you are using, the versions, and what exactly is going wrong. I'm sure you will get some help.
On the other hand . . calling representives of the company that runs the website where you are posting liars . . is a bad idea. I'd edit that title if it were me.
Good luck. See you around.