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milk mclane
milk mclane
Join Date 07/2007
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error during beta 1.09 download

July 24, 2008 6:16:15 PM from Stardock ForumsStardock Forums

has anyone else had this problem? ive had it twice where the download stops and it says error downloading next to the sins icon, happened twice, second time i was at 55% this is really annoying

any help would be great

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milk mclane
the_Monk
Join Date 01/2008
+221
Reply #1 July 24, 2008 6:41:27 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums


Try un-installing SINS completely and re-installing via Impulse. That way you're downloading the already patched-to-beta version and not having to wait for the update server to look through 800+ changed files...

This was suggested by Yarlen on IRC and some people have already been having success doing it that way...
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milk mclane
Cooley35
Join Date 06/2008
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Reply #2 July 24, 2008 6:56:10 PM
from Stardock ForumsStardock Forums
Odd... I updated with impulse with no problems at all, just took 10 mins.
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milk mclane
milk mclane
Join Date 07/2007
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Reply #3 July 24, 2008 7:00:38 PM
from Stardock ForumsStardock Forums
hey thanks for the help, ill try it tomorrow as its 12.00pm here, i also heard someone got really screwed by doing the reinstall thing though.
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milk mclane
PurplePaladin
Join Date 02/2008
+35
Reply #4 July 24, 2008 7:27:43 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Same happened here, TWICE; I've spent about 6+ hours today trying to get so-called "No Hassle" Impulse to update my game. Hours of waiting, only to check and see "Download Error" again and again.

I have the disk/box, so having to unistal it all, then reinstall/download Gigs of stuff does not sound like an easier/shorter option to me; especially since I also heard some guy's horror story upon doing so.

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milk mclane
Kitkun
Join Date 06/2008
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Reply #5 July 24, 2008 8:14:18 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
some guy's horror story upon doing so.

Where?
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milk mclane
kryo
Join Date 05/2003
+458 sdemployee
Reply #6 July 25, 2008 10:57:58 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
If Impulse won't connect or download, try the alternate download option in the preferences (click the blue orb in the corner).
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milk mclane
Zargon
Join Date 12/2003
+47
Reply #7 July 25, 2008 9:31:43 PM
from Stardock ForumsStardock Forums

has anyone else had this problem? ive had it twice where the download stops and it says error downloading next to the sins icon, happened twice, second time i was at 55% this is really annoying

Please give your download a try again.  We believe it might have something to do with daylight savings time so we adjusted on our main D/L server to help with this.

Curious, are your downloads taking over 1 hour?

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milk mclane
Zargon
Join Date 12/2003
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Reply #8 July 25, 2008 9:32:01 PM
from Stardock ForumsStardock Forums

Odd... I updated with impulse with no problems at all, just took 10 mins.

Did your download take under 1 hour?

 

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milk mclane
Cooley35
Join Date 06/2008
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Reply #9 July 25, 2008 10:31:47 PM
from Stardock ForumsStardock Forums
Yes, Took a couple of mins.

My internet is 2mbit/second.
How big is the patch file? I went afk while downloading.
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milk mclane
stevo_aus
Join Date 04/2008
0
Reply #10 July 26, 2008 12:07:03 AM
from Stardock ForumsStardock Forums
Curious, are your downloads taking over 1 hour?

Yep. Sure are. I'm only 256 ADSL, though.

I left it for 2 hours, and watched it change from 80.1% to "Download Error" when I checked it.

I've restarted it, and it has started again at zero... doesn't Impulse resume?

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milk mclane
Cooley35
Join Date 06/2008
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Reply #11 July 26, 2008 12:38:07 AM
from Stardock ForumsStardock Forums
How many kbps is your connection?

Mine is approx 380kb/second
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milk mclane
stevo_aus
Join Date 04/2008
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Reply #12 July 26, 2008 9:36:33 AM
from Stardock ForumsStardock Forums
How many kbps is your connection?

About 29.5kb/sec.

Tried it again... same result, at the same point (80%).

However, on the 3rd time it has asked if I'd like to Resume. I picked "yes", but it started from zero again.



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milk mclane
KeenanW
Join Date 04/2008
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Reply #13 July 26, 2008 10:30:28 AM
from Stardock ForumsStardock Forums
I've been having the same problem, I have a similar download speed (the max is roughly 26kb/sec). I've tried downloading it about five times and get the same error.
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milk mclane
stevo_aus
Join Date 04/2008
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Reply #14 July 26, 2008 10:25:58 PM
from Stardock ForumsStardock Forums
Success!!! 4th time lucky.    

@ Kryo:
Sorry mate... at first I didn't understand what you meant by "alternate download option in the preferences" -- after a couple of Impulse updates this option eventually revealed itself. I enabled it, and it worked. I also reckon that the Auto Restart Impulse after Update option in the General preferences should always be enabled, too.

Onward...!
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