icon packager resume problems

hello out there

everytime i open impulse there is an update waiting to be resumed for icon packager when i click on resume the updates continue then ends with the message saying the beta file you are trying to download is unavailable, my icon packager 4 gives me no problems, is there anybody out there who can help me.

here is my software information

WindowBlinds version : WindowBlinds 6.11 (build 58 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce FX 5200 (Microsoft Corporation)

Wblind.dll     2008/06/20 21:14:20
Wbsrv.dll     2008/06/13 11:24:10
Wbconfig.exe     2008/06/20 21:14:32
Wbload.exe     2008/03/30 12:27:14
Wbhelp.dll     2004/09/18 16:37:07
Wbui.dll     2008/04/28 11:35:05
Tray.dll          2007/09/12 17:58:21
Screen.exe     2008/06/13 11:24:09

thanks

thuglifesenior

iconpackager

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Has someone not answered yer yet Pa, Don't worry they will these guys are really pretty good at answering problems, are you sitting there getting frustrated, well I just thought I'd give you your first reply, I bet when you seen a reply, you thought, Ah! here is my answer, ha ha it's only me

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I guess I'll just have to wait

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TLS:

You should run this issue directly to Stardock Support.

All the characteristics you've described sounds as if this problem goes further than just a simple fix. Being that you're stuck at the end of an install leads me to believe that there is possibly corruption in one of your apps.

Whether it's Icon Packager or Impulse, or even a combination of the two, I really can't say because I've never had or seen this problem before. Support is much better equip to diagnose and fix these matters.

And I must add, they do get to you quickly.

Here's support's link: WWW Link

Good Luck to you and much success in resolving this!

Cp

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Thanks everyone that responded to my post and to my son's.
Thanks to cplair I did what you suggested and I'm just waiting for a reply.
Thanks
thuglifesenior

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Thanks to cplair I did what you suggested and I'm just waiting for a reply.

Check you e-mail periodically today TLS, Support does get back to you in a timely fashion.

Best of luck to you!

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Sorry for the wait thuglifesenior.

I think they are right that more seems to be involved here. Please contact us at support@stardock.com so we can delve deeper into this problem.

I do have one thing for you to try from our FAQ though.

From within Impulse:

-Click the blue Help icon in the upper right.
-Choose 'Open XMLs folder (public)'
-When the folder pops up, delete any files/folders inside.
-Close this Window
-Click the blue Help icon in the upper right.
-Choose 'Open Impulse ProgramData folder'
-When the folder pops up, delete any files/folders inside.
-Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info.

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