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CrispyCake
CrispyCake
Join Date 09/2025
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WindowBlinds Trial Setup Not Working

Crashes/doesn't respond when getting to the "WB11config.exe" of the installation

September 19, 2025 4:47:00 PM from Stardock ForumsStardock Forums

So whenever I install the setup for WindowBlinds on Windows 11, 24H2, it automatically stops responding and crashes when getting to the "WB11config.exe" or some type of "config.exe" halfway through it. I have uninstalled multiple apps and files, made system restores, did the scannow in terminal, nothing seems to be working. If someone could help me I would highly appreciate it.

Moved to Windowblinds area

help support issue windowblinds question stardock software
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CrispyCake
basj
Join Date 03/2001
+1690 sdemployee
Reply #1 September 19, 2025 9:09:39 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system and issue.

  1. Your Windows 11 24H2 OS Build number. Use Winver.exe to get this.
  2. Windowblinds version you're trying to use.
  3. To be clear the installation can not finished, yes? It stop halfway throung? No error popup appear?
  4. Do you have Eset Antivirus software?
  5. Are you on ARM base CPU system?
  6. Just as a test, if you have Windows 11 Pro, Try installing in Windows Sandbox. Does it work while in Sandbox? Ref: https://support.stardock.com/space/SHC/1416396827/Testing+WindowBlinds+in+Sandbox 

Thank you,
Basj,
Stardock Community Assistant.

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CrispyCake
CrispyCake
Join Date 09/2025
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Reply #2 September 20, 2025 10:46:21 AM
from Stardock ForumsStardock Forums

1. 26100.6584

2. It doesn't specify, just the most recent 30 day free version on the website

3. Yes, installation never finished and stops halfway through with a "Not responding" crash error. Some of the files are already made in the directory (Which I cleared multiple times to make sure), but the program itself isn't there.

4. No

 5. No

6. I tried in a virtual machine in VirtualBox for Windows 11 home 23h2, it seems to be working but very slow. I don't have pro though.

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CrispyCake
basj
Join Date 03/2001
+1690 sdemployee
Reply #3 September 20, 2025 11:24:00 AM
from Stardock ForumsStardock Forums

Please review this guide: https://support.stardock.com/space/SHC/1419378826/The+Stardock+installer+failed.

Thank you,

Basj,
Stardock Community Assistant

 

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