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djc5166
djc5166
Join Date 11/2012
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v2.49.2 CustomInstallExec.exe not found on universal application launch

December 31, 2024 2:26:48 PM from Stardock ForumsStardock Forums

Continued from here

 

v2.49.2
Windows 11 Pro 24H2 (26100.2605)

 

When trying to launch certain games / apps under universal applications for the first time, get the following error when windows is trying to install some dependencies for the game. Looks like mostly DX or VC++ redists.

Looks like this exists on my machine but its...

C:\Windows\System32\CustomInstallExec.exe

Maybe case is an issue?

Pretty sure this has always been an issue, not just on the new beta.

 

Added details:


This only seems to run when the UWP application's appmanifest.xml contains a customInstallActions in <Capabilities> and has a windows.customInstall section.

 

Three games I currently have installed that do this...

FFXIII

FFXIII-2

Lightning Returns

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djc5166
basj
Join Date 03/2001
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Reply #1 December 31, 2024 6:48:39 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. First, please try these steps. Uninstall Start11, reboot immediately (important). Redownload latest version from your account, install it, reboot again, retest and report back.

Thank you.
Basj,
Stardock Community Assistant.

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djc5166
Neil Banfield
Join Date 04/2001
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Reply #2 January 1, 2025 3:08:25 AM
from Stardock ForumsStardock Forums

Windows file systems are not case sensitive so it shouldn't be that.

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djc5166
djc5166
Join Date 11/2012
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Reply #3 January 6, 2025 4:31:30 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. First, please try these steps. Uninstall Start11, reboot immediately (important). Redownload latest version from your account, install it, reboot again, retest and report back.

Thank you.
Basj,
Stardock Community Assistant.

Same thing on a clean install of windows. Also happens in v2.49.3, happens on multiple machines also.

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djc5166
basj
Join Date 03/2001
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Reply #4 January 6, 2025 6:54:22 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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djc5166
sdrohan
Join Date 10/2012
+738 sdsupport
Reply #5 January 8, 2025 7:39:35 AM
from Stardock ForumsStardock Forums

C:\Windows\System32\CustomInstallExec.exe

It would seem this is not unique to Start11...  

These may prove helpful...

https://forums.flightsimulator.com/t/custominstallexec-exe-not-found-when-launching-msfs-2024-pc/685493

https://www.reddit.com/r/UWPHook/comments/kyvsd6/error_when_launching_games_from_steam/

Sean Drohan
Stardock Product Lifecycle Manager

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