Slow download speeds » Forum Post by trparky

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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sdrohan

Join Date 10/2012

+733

Quoting ,

quoting post

The download speeds are really slow. According to some of the URLs, it appears to be pointing to https://cdn.stardock.us/ but damn, whatever CDN you're using is not even remotely fast. And I'm on AT&T FTTH service with 1 Gbps downstream.

While this is somewhat subject and dependent on many factors, is it still the case? If so, what are you downloading......?

Sean Drohan
Stardock Product Lifecycle Manager

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I was downloading an update to Start11. And as for the speeds, it took over three minutes to download the update file, that's dog slow.

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For instance...

That's just 2 MB per second. In terms of modern Internet speeds, that's pretty slow. When I think of a CDN I usually think of something like Cloudflare or AWS which allows for you to contact the geographically closest server so that you can get the fastest downloads possible.

Apparently, you're not using Cloudflare for your CDN.

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sdrohan

Join Date 10/2012

+733

Quoting trparky,

reply 4

For instance...

That's just 2 MB per second. In terms of modern Internet speeds, that's pretty slow. When I think of a CDN I usually think of something like Cloudflare or AWS which allows for you to contact the geographically closest server so that you can get the fastest downloads possible.

Apparently, you're not using Cloudflare for your CDN.

Thank you for the feedback, trparky.

Sean Drohan
Stardock Product Lifecycle Manager

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Wow, this problem is still there almost a full year later, or it's back. Trying to download start11 for another machine (I bought the 5 pack), and it was going at 75 kB/s and eventually failed. Started again and it hit a still-slow 200 kB/s and finally succeeded. (Speedtest shows my ISP is delivering real download rate of 350 Mbps, so the problem is not on my side.)

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Quoting info4paulh,

reply 6

Wow, this problem is still there almost a full year later, or it's back. Trying to download start11 for another machine (I bought the 5 pack), and it was going at 75 kB/s and eventually failed. Started again and it hit a still-slow 200 kB/s and finally succeeded. (Speedtest shows my ISP is delivering real download rate of 350 Mbps, so the problem is not on my side.)

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Successfully updated karma reason!