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PGSneocube
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Recently Start11 v1 just stopped working

June 5, 2024 11:22:48 AM from Stardock ForumsStardock Forums

I am unsure what happened and why but all of a sudden the Start11 menu stopped coming up. The regular Windows 11 start menu just started appearing. I uninstalled and reinstalled but to no avail. The Start11 menu just stopped showing and I have exhaused all my troubleshooting skills to figure out why and I am no closer to finding out what caused/is causing this. Anyone have any ideas for me? Let me know what additional information would be helpful in doing so. Many thanks.

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PGSneocube
basj
Join Date 03/2001
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Reply #1 June 5, 2024 11:58:21 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system:

  1. Your Windows 11 full version and full OS Build numbers, please. Use, Winver.exe.
  2. Start11 full version number.
  3. If you check Task Manager Process tab, do you Start11 listed in there?

Thank you.
Basj,
Stardock Community Assistant.

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PGSneocube
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Reply #2 June 5, 2024 3:10:32 PM
from Stardock ForumsStardock Forums

Sure thing. Windows 11 Pro 23H2 OS Build 22635.3646

Start 11 version 1.5

Yes, Start 11 is in the Processes tab as well.

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basj
Join Date 03/2001
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Reply #3 June 5, 2024 7:56:19 PM
from Stardock ForumsStardock Forums

Please try this, uninstall Start11, reboot immediately after uninstall finished. Re-download latest Start 11 available, install it, reboot immediately again, after the installation done. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

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PGSneocube
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Reply #4 June 7, 2024 9:55:46 AM
from Stardock ForumsStardock Forums

Okay so I followed your instructions and that did seem to work out nicely and the Start11 start menu does show up correctly. I suppose when I had uninstalled and reinstalled, I did not do the reboot after both events as you had me do them which apparently made all the difference. Thank you so much for your assistance. 

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basj
Join Date 03/2001
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Reply #5 June 7, 2024 10:47:27 AM
from Stardock ForumsStardock Forums

Great, real glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

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