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Omnipotomus
Omnipotomus
Join Date 06/2004
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Start 11 v2.03 custom tile images issue

January 4, 2024 9:44:26 PM from Stardock ForumsStardock Forums

Hi. I use PNG images with alpha channels for custom tile images, but the loaded images are messed up. They look like they are reduced down to couple of colors. This wasn't an issue with v1. See the attached image for an example:

start menu products
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Omnipotomus
basj
Join Date 03/2001
+1694 sdemployee
Reply #1 January 4, 2024 10:49:17 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I need to be able to reproduce your issue on my system so that I can try to figure out what is going on. Please share details on your setup.

  1. Windows full version numbers.
  2. Start11 v2 full version numbers.
  3. Start11 style selected.
  4. Start11 "Shortcut icons should be sized" setting? in Start menu -> Configuration-> Advance Options.
  5. Start11 Group icons size setting refer screenshot below.
  6. Monitor scale factors (100% 150% etc)

Thanks
Basj,
Stardock Community Assistant.

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Omnipotomus
Omnipotomus
Join Date 06/2004
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Reply #2 January 4, 2024 11:15:24 PM
from Stardock ForumsStardock Forums

Hi Basj,

1. Windows 11 Pro, Version: 23H2, OS build: 22631.2861, Experience: Windows Feature Experience Pack  1000.22681.1000.0
2. Version 2.03
3. Windows 10 style
4. Medium
5. Icon style is not in that menu (see screenshot)
6. 100%

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Omnipotomus
basj
Join Date 03/2001
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Reply #3 January 4, 2024 11:20:22 PM
from Stardock ForumsStardock Forums

Okay. Please share some of your custom icons so I can try it out.

Thank you,

Basj,
Stardock Community Assistant

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Omnipotomus
Omnipotomus
Join Date 06/2004
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Reply #4 January 4, 2024 11:23:07 PM
from Stardock ForumsStardock Forums

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Omnipotomus
basj
Join Date 03/2001
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Reply #5 January 5, 2024 12:05:49 AM
from Stardock ForumsStardock Forums

Okay, after sometimes I managed to get it working. It was like your second screenshot when I first applied those icons to my start menu. But after I turn off the Rounded corner on menu and menu elements and Restart explorer. The icons look correct now. And I reboot my system and the icons stays as is. Refer screenshot below. Not sure why that option is causing it. I have forwarded your problem to Stardock Support Team for their review. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Thank you,

Basj,
Stardock Community Assistant

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Omnipotomus
Omnipotomus
Join Date 06/2004
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Reply #6 January 5, 2024 9:18:45 AM
from Stardock ForumsStardock Forums

Thanks Basj, indeed disabling the rounded corners restored correct appearance of those images.

I'll look forward to the fix.

Thanks.

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Omnipotomus
Omnipotomus
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Reply #7 February 2, 2024 5:05:43 PM
from Stardock ForumsStardock Forums

@basj, after the 2.05 update, disabling the rounded corners no longer solves the issue.

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Omnipotomus
basj
Join Date 03/2001
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Reply #8 February 2, 2024 8:22:51 PM
from Stardock ForumsStardock Forums

Yes, I can reproduce this issue again on my system. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Omnipotomus
Omnipotomus
Join Date 06/2004
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Reply #9 March 2, 2024 2:39:43 PM
from Stardock ForumsStardock Forums

Fixed in 2.06. Thank you!

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Omnipotomus
basj
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Reply #10 March 2, 2024 8:22:22 PM
from Stardock ForumsStardock Forums

Great, glad to hear that, thank you for reporting back.

Thank you,

Basj,
Stardock Community Assistant

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