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molitar
molitar
Join Date 07/2001
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Unable to connect to Secondary when it's on VPN

August 30, 2023 1:31:50 AM from Stardock ForumsStardock Forums

Please DO NOT SAY that VPN blocks Multiplicity because if so you have a poorly written software!  Mouse on Borders made by Microsoft Garage works perfectly well with secondary on VPN.

So why can't Multiplicity work when a cheaper free Mouse on Borders does?  I only decided to trial Multiplicity for the remote for screen also capability.

 

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molitar
basj
Join Date 03/2001
+1699 sdemployee
Reply #1 August 30, 2023 2:13:30 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please refer here for connection issue:

  1. https://forums.stardock.com/486104/multiplicity-support-faq#cantconnectwhenvpn
  2. https://forums.stardock.com/486104/multiplicity-support-faq#connectionissues

Thanks
Basj,
Stardock Community Assistant.

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molitar
molitar
Join Date 07/2001
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Reply #2 August 30, 2023 2:34:10 AM
from Stardock ForumsStardock Forums

OK disconnected the VPN and still unable to connect does not like WIFI connection either and that connection IS set to private and discovery on.

Router: 192.168.1.254

Subnet: 255.255.255.0

Primary: 192.168.1.10 direct wired to router

Secondary: 192.168.1.237 wifi connect to router

Multiplicity will not see this connect at all though I can ping in dos by host name and ip address.

 

 

 

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molitar
basj
Join Date 03/2001
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Reply #3 August 30, 2023 3:12:59 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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sdrohan
Join Date 10/2012
+734 sdsupport
Reply #4 August 30, 2023 8:34:40 AM
from Stardock ForumsStardock Forums


Please DO NOT SAY that VPN blocks Multiplicity because if so you have a poorly written software!

Huh? Who is saying that?


OK disconnected the VPN and still unable to connect does not like WIFI connection either and that connection IS set to private and discovery on.

As a test, if you connect all MP PCs via ethernet, does it work then?

Sean Drohan
Stardock Product Lifecycle Manager

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